ComplaintsforB&G Restoration Specialists
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/27/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
The Date the service started was November 12th. On the attached bill of service he has the breakdown of each item he promised to do that was paid. All **** was paid. He did not provide any cleaning. I can provide pictures of the condition the apartment was left in. He removed all junk but did not clean at all.I called and texted many times asking for updates and am being completely ignored.I paid 2k for the cleaning of the apartment and he did not do that. I've tried reaching out and am not getting any responses.I called a company called ****** services US which was a sponsored ad on ****** and they sent this gentlemen out. I've requested a refund thru cash app that was ignored.Customer response
12/08/2023
I have not heard from the business in response to my complaint.Initial Complaint
08/04/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Hired company to remove clutter in my condo at a rate of $2500 a week. After 5 visits spanning over several weeks requested next $2500 and after I gave to them I never heard from them - unreachable by phone/text. I am requesting the second payment of $2500 since they initially only did 5 days of work. Also deceptive about area they covered as they were three hours away. Advised me they had crew in my area which they did not.Customer response
08/14/2022
I have not heard from the business in response to my complaint.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.