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Find a Location

Car & Truck Exchange Inc has 1 locations, listed below.

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    Business ProfileforCar & Truck Exchange Inc

    Used Car Dealers

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    185 Newburyport turnpike, Rowley, MA 01969
    BBB File Opened:
    7/16/2021
    Years in Business:
    4
    Business Started:
    2/3/2020
    Business Incorporated:
    2/3/2020
    Type of Entity:
    Corporation
    Number of Employees:
    1
    Business Management
    • Mr. Kostantinos Baltopoulos, Owner
    Contact Information

    Principal

    • Mr. Kostantinos Baltopoulos, Owner

    Customer Contact

    • Mr. Kostantinos Baltopoulos, Owner
    Additional Contact Information

    Fax Numbers

    • (978) 763-3645
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/25/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Complaint Details Unavailable

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    James G

    1 star

    12/26/2023

    Please DO NOT, DO NOT buy a vehicle here unless you want the frustration to get the safety repairs done before the warranty expires. I'LL bet everyone who bought before was talked into an extended warranty. They were made aware of the issues. Bad brakes, bad shock, tire sensors( all four ) no good, bad front tires tires, bad alignment, bad service side sensors, bad battery and shimmy at highway speeds. I have pictures of the tires, samples of the fluids I changed. I ran 3 quarts of power steering fluid though the power steering and it still isn't clear. The transmission fluid was very dark when changed. They claim that the sensors were bad because it got hit. They were told the sensors were bad before the brush up against a post. This was because the sensors weren't working. The last correspondence by text was come on it's Christmas. I have copies of the text. I was told to drive early on, most likely to get it out of the warranty period: nice play. Pretty much told that it passed inspection and that was that. Inspection doesn't consist the driving of the vehicle. And yes the battery was good enough because the car started and didn't matter that the radio wouldn't play for more than a minute and the car was dead. I brought it to a place to have it checked and no reserve power. I also have call to the AG's office for my recourse for not fixing the safety devices. He does no work on his vehicles before sale except a good appearance cleaning. Promises loaner car then reneges. I don't know where he brings his cars for repair but it cost me a half tank of gas. I ask that the side sensors be fixed, reimburse for the battery and two new front tires. I can see why the other person didn't go back to him and was able to acted early to get his money back. Unfortunately I believed he would take care of the issues. Never again and I will tell all my friends and family. I'll be ready with dates when you respond

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

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