ComplaintsforMerengue Restaurant and Catering
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Complaint Details
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Initial Complaint
06/06/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Date of transaction: 06/06/2024 Amount paid: $45.21 I ordered food from this restaurant to be delivered. Due to an inaccurate delivery address I had to cancel the order.I then called the restaurant to pick up the ************ told me they would charge me AGAIN for my order upon pickup. That would be $90 double the price for a $45 order. I spoke to **** eats that stated they needed to charge me for the order to reimburse the restaurant.Neither party was willing to accommodate me. Merengue a greedy business wanted to charge me again for food that I already paid for & they were still in the process of making. Uber eats wouldnt allow me to one, change the drop off address considering my order was still being prepared & no driver was in route. Mind you the new address was in the same city as the restaurant as opposed to the incorrect address They were also unwilling to just send a driver to complete the delivery seeing as one hadnt been sent out yet to pickup my food as the order was still in the works. Im beyond disgusted with money hungry merengue as well as Uber eats unwillingness to complete my delivery.
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Contact Information
Business hours
Today,10:00 AM - 10:00 PM
MMonday | 10:00 AM - 10:00 PM |
---|---|
TTuesday | 10:00 AM - 10:00 PM |
WWednesday | 10:00 AM - 10:00 PM |
ThThursday | 10:00 AM - 10:00 PM |
FFriday | 10:00 AM - 10:00 PM |
SaSaturday | 10:00 AM - 10:00 PM |
SuSunday | 10:00 AM - 10:00 PM |
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.