Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Interceuticals, Inc. has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Interceuticals, Inc.

      27 Congress St Ste 304A Salem, MA 01970-5577

    • Interceuticals, Inc.

      82 Bubier Road Marblehead, MA 01945-3640

    • Interceuticals, Inc.

      PO Box 392 Marblehead, MA 01945-0392

    Business ProfileforInterceuticals, Inc.

    Vitamins and Supplements
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Interceuticals, Inc sells herbal supplements focusing on urological health, memory, and joint comfort.

    Business Details

    This is a multi-location business.

    Find a Location

    Interceuticals, Inc. has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Interceuticals, Inc.

        27 Congress St Ste 304A Salem, MA 01970-5577

      • Interceuticals, Inc.

        82 Bubier Road Marblehead, MA 01945-3640

      • Interceuticals, Inc.

        PO Box 392 Marblehead, MA 01945-0392

      Location of This Business
      27 Congress St Ste 304A, Salem, MA 01970-5577
      BBB File Opened:
      12/31/1998
      Years in Business:
      27
      Business Started:
      7/1/1997
      Business Incorporated:
      7/1/1997
      Type of Entity:
      Corporation
      Number of Employees:
      5
      Alternate Business Name
      • BetterMAN
      • BetterWoman
      Hours of Operation

      Primary

      M:
      9:00 AM - 5:00 PM
      T:
      9:00 AM - 5:00 PM
      W:
      9:00 AM - 5:00 PM
      Th:
      9:00 AM - 5:00 PM
      F:
      9:00 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Dr. PeiPei Wishnow, Owner
      • Mr. John Stilwell, Business Manager
      Contact Information

      Principal

      • Dr. PeiPei Wishnow, Owner

      Customer Contact

      • Dr. PeiPei Wishnow, Owner
      • Mr. John Stilwell, Business Manager
      • Ms. Kate O'Donnell, Complaint Handler
      Additional Contact Information

      Fax Numbers

      • (978) 744-4722
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/25/2024

      Complaint Type:
      Delivery Issues
      Status:
      Answered
      I ordered the menopause supplement from this company multiple times. To minimize shipping costs, I ordered four bottles. I suddenly started receiving auto-shipments of 4 bottles (similar to another complaint that I read). I called to cancel future auto-shipments, they assured me that I would receive NO future auto-shipments. A few weeks later, I received another auto-shipment of 4 bottles. When I called them to complain again, they stated that it was because I had previously used two different email addresses to do business with them. As a result, they refuse to honor the commitment that they made to me, but rather said that I could return the additional product at my own shipping cost and with a 20% restocking fee, as if they had never made the commitment that I would no receive any more auto-shipped product. I am simply asking that they keep their word to me, but despite repeated requests, they continue to act as if I am simply asking to return a product that I intended to order. I told them that I am completely willing to return the 4 additional bottles if they simply provide a paid shipping label and a commitment to make a full refund.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Nidia A

      1 star

      08/25/2023

      The company has not returned my calls or written messages in over a week. I need to return my order but i have no way of learning how to get my money back and how to stop automatic refills. There is no information in their website either. Though their product works, there is no mention anywhere that it is dangerous for estrogen-positive breast cancer survivors as their preparation relies heavily on plants that provide phytoestrogens. When they list the components they talk about other effects but not about plant estrogens which appears purposely misleading.

      Local BBB

      Better Business Bureau in Eastern MA, ME, RI & VT

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.