ComplaintsforPardini Driveways
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Complaint Details
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Initial Complaint
07/09/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Back in early May I reached out to get a quote and was given a very reasonable price and what started as a good experience quickly turned south. I had my entire driveway stripped and replaced about three weeks after tha and the driveway looked great until about four days later when it rained and I quickly realized that there was a low spot that filled with 1.5-2inches of water. I reached out and was told that wasnt right and it would be taken care of. After a few weeks and several no call no shows to dates and times that were selected by *** and numerous unanswered calls and texts they finally came out and did a shoddy patch when I wasnt home that I quickly told them wasnt going to work and *** told me they would try to seal it or resurface the driveway. I opted to skip the sealer but they showed up and sealed it anyways and we both agreed it still needed resurfacing. That was a month ago and now they wont answer any phone calls or texts and dodge me. I gave them the benefit of the doubt that it was busy season and that they would take care of the issue but now this is approaching three months and I cant even get them to answer. Highly disappointed in the results and unprofessionalism.Customer response
07/23/2024
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #********. I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*********************Initial Complaint
05/30/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Got this company to fill cracks and seal now my driveway is not useable. Whatever they used pulls up and sticks to our tires. I need a new driveway now. This company is using cheap material and the owner is a joke.Customer response
06/10/2023
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #********. I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
***********************Initial Complaint
07/13/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
*** Pardini of Pardini Driveways put in a new driveway for us. I have contacted him multiple times to come and see our driveway. It has many cracks in it and it is also sinking. Every time I speak to him he gives me a day and time he is going to show up and he never does. Does not even have the respect to call and reschedule. He is not standing behind the work he is doing. He collects payment and runs.Customer response
07/24/2022
I have not heard from the business in response to my complaint.
i have spoke to him multiple times in the past to try and resolve this issue. He tells me a date and time he will be at my house and he never shows up. This is so inconsiderate on his part. We wait for him to show up and he does not even call to say he will not be there. This is not a way to run a business. He does not stand by his warranty. My driveway is a mess. Cracks everywhere and it is sinking in stress. We tried to stay local and but so sorry we did. It is like throwing almost $5000 down the toulet
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Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.