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Complaint Details
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Initial Complaint
07/24/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Hi!I want to file a complaint for Suburban Blacktop LLC. The company did my home parking 2 years ago, but the problem is the parking start to cracks. They told me if anything happens in five years let us know we can come and fix it.I called them and sent them a pictures, but they always told me that they're so busy but we're gonna come to your house and fix it. We payed almost $ 8000, and it was in 05/2021 Please can you help me to solve this problem.Business response
08/17/2023
Apologies but I reached out to homeowner immediately upon receiving first notice. The repairs were completed three weeks ago and I have told ***** that we will also provide a free sealcoating when weather will allow.Customer response
08/18/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*********************
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.