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Find a Location

May Property Management, LLC has 1 locations, listed below.

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    Business ProfileforMay Property Management, LLC

    Property Management

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    P.O. Box 691, Shrewsbury, MA 01545
    BBB File Opened:
    5/22/2017
    Years in Business:
    13
    Business Started:
    8/1/2010
    Business Incorporated:
    8/7/2010
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Matthew Mayrand, Principal
    Contact Information

    Principal

    • Mr. Matthew Mayrand, Principal

    Customer Contact

    • Mr. Matthew Mayrand, Principal
    • Ms. Susan Mayrand, Vice President Of Operations
    Additional Contact Information

    Fax Numbers

    • (508) 721-6870
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/15/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unresolved
    Mr. Matt from May property management was hired to repair a ceiling in my home entry way burst pipe and a garage open portion wall where it was opened to repair the pipe. After planning the work and finding workers, the actual work started beginning of Oct 2023. He hired incompetent worker and the ceiling he put up cracked 4 days after work was completed and the crown molding was unrecognizable as they were using hammer instead of nail gun and they destroyed it. They tried to patch it with couching and made it worse looked plastic. I have pictures to prove it and I also sent it to Mr. Matt I declined to accept that poor job, since it was caused by poor workmanship and improper installation but I was told to take it. Mr. Matt decided to request supplemental from the insurance. The adjustor came out to do reinspection and stated the same, she will issue for the material crown molding replacement but cannot duplicate a bill for reinstallation. Mr. Matt also claimed he replaced my nook/eating area crown molding, and billed for 390.00, he could not provide supporting document for the adjustor or me, he billed floor masking/protecting the stairs carpet and billed 290.00- I provided pictured that I protected my stairs with my own bedsheets and promised he would remove the amount but he did not in the final bill. He inflated the electrician bill by $ 495.00, where me and the adjustor have the estimate submitted for $1000.00 and allowed for overhead and profit of 20%. My garage was documented as he removed popcorn ceilings and painted for $1428.00. He refused to admit for me and adjuster as she came second time for reinspection and took pictures. I sent him her reinspection findings. Then when he is pressed, he claimed I changed my mind to have it done and instead opted to have the wall painted then just changed the bill exactly to the cents from ceiling to wall and never broke down the work. I don't think painting a wall and removing popcorn ceiling and painting a wall has the same cost and material. His book keeping is poor, he mailed me a bill twice with my neighbors name on it. Finally, he denied me my rights to see the sub contractors estimate so that I can submit for my insurance as he is requesting a bill more than I have been issued and I will not also have my depreciating released. I have also photos to support everything I claim. Mr. Matt does not hold himself professionally, he attempts to bully and intimidate as he did to me came to my house and telling me to knock it off and be quite whatever I am doing will not be to my best interest, just for following up his protracted project they took my project as a part time, they were doing a stop by and I have a job and a child. When he sent me a bill stated renovation, I requested to expand the bill to see what was in it? He replied it is for the work done, if you don't give me a date, I will have to start process of collections. I feel I am treated unprofessional and denied my rights and he is very dishonest and hiding the bill attempting to recover his own loss from me. I have paid him the 50% down payment from the original estimate $ 3056.12. He is stating he lost money from the subcontractors and his new bill is 100%-fold $ 6021.83. I don't think I should pay for his fault he caused to crack my ceiling and damage my crown molding. I have more documents/pictures to submit up on request.
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