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ComplaintsforFormlabs , Inc
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/24/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I purchased a Form 3+ printer for 3D printing. The machine is not capable of doing what it is intended to do. I have had nothing but failed prints resulting in wasted time and a great deal of wasted materials at substantial cost.The company has sent 2 replacement machines and neither can perform any better.I simply want them to take the equipment back and provide a full refund and they refuse.The machines are still under warranty but they do not perform and are not capable.Customer response
05/06/2024
I have not heard from the business in response to my complaint
Please note - this is a horrible company and I am not surprised BBB has not had a reply from them.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.