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Complaint Details
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Initial Complaint
10/03/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Resolved
I hired this company for bat exclusion in my attic. I paid $1250 with a three year warranty. The company was supposed to come back 10 days after original visit to remove one way doors, which they never did. They also did not block off all entry ways allowing more bats in. Therefore there services were inadequate. I tried calling company and never got a call back and tried emailing company and the email address was not valid. I now have to pay another company to do the services correctly and would like a refund.Business response
10/19/2023
We have decided to send the customer a full refund. Thank you, *****Customer response
10/19/2023
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #********. I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
***************************
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Contact Information
Business hours
Today,Open 24 Hours
MMonday | Open 24 Hours |
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TTuesday | Open 24 Hours |
WWednesday | Open 24 Hours |
ThThursday | Open 24 Hours |
FFriday | Open 24 Hours |
SaSaturday | Open 24 Hours |
SuSunday | Open 24 Hours |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.