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Find a Location

Bourne's Auto Center has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforBourne's Auto Center

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/12/2002

    Years in Business: 54

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Bourne Auto Center is a Auto Sales and Service Center in South Easton, MA. The company offers corporate automobile leasing specializing in fleet management. Limousine service is available for the purpose of airport transport.  The company states that all state warranties apply with the availability of extended warranty.

    Products & Services

    Auto Sales

    Business Details

    Location of This Business
    135 Belmont St, South Easton, MA 02375-1910
    BBB File Opened:
    12/12/2002
    Years in Business:
    54
    Business Started:
    1/1/1970
    Business Incorporated:
    2/13/1970
    Accredited Since:
    12/12/2002
    Type of Entity:
    Corporation
    Number of Employees:
    10
    Alternate Business Name
    • Bourne Car Rental
    • Bourne Enterprises, Inc.
    • Bourne Auto Center
    Hours of Operation

    Primary

    M:
    9:00 AM - 7:00 PM
    T:
    9:00 AM - 7:00 PM
    W:
    9:00 AM - 7:00 PM
    Th:
    9:00 AM - 7:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    9:00 AM - 4:00 PM
    Su:
    Closed
    Business Management
    • Mr. Jason F. Bourne, President
    • Mr. Michael Kelley, General Manager
    Contact Information

    Principal

    • Mr. Jason F. Bourne, President
    • Mr. Michael Kelley, General Manager

    Customer Contact

    • Mr. Michael Kelley, General Manager
    Additional Contact Information

    Fax Numbers

    • (508) 230-9192
      Primary Fax

    Phone Numbers

    Website Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/25/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Purchased a ****** Altima on June 18, 2024. Picked the car up on a Saturday, had it inspected on that Monday and check engine light came on that Tuesday ( so 4 days after pick up). Called Bourne and said they would fix under 60 day warranty. Brought the car in and was told it was a very small evap leak and they got check engine light to go off ( assuming they just cleared the code). Less then 2 days later after getting car back the check engine light came back on. This time they said it was the purge valve and they replaced it. Picked car up and check engine light was off but 2 days later it came back on. Brought car back in on July 12th and today is July 25th and they still can not figure out why check engine light is on. This time we have gone a solid 2 weeks without the car and prior to that we maybe have had the car to use a total of 5 to 6 days. Not only have we been without a car but have had to drive the car back and forth to dealership 3 times ( over a half hour away). Nobody in service returns my calls and had to physically go in this week to get an update in which I was told they are still trying to figure it out. Bottom line I have not had the car to use since purchase and they dont know what wrong with it.
    Read More

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Junior W

    1 star

    07/22/2024

    To all potential buyers from Bourne Auto or any other dealership PLEASE DO NOT BUY PORTFOLIO EXTENDED WARRANTY. They are a RIPOFF.

    Bourne's Auto Center Response

    07/23/2024

    Junior-

    We are sorry you are not fully satisfied with your portfolio service contract.  They did cover the vast majority of your repair($2,100).  With any service contract there are going to be components that are not covered.  If you have one more covered component fail over the life of the contract you will have received a full benefit of the contract and then some.  Most customers would be appreciative of that.

     

     

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

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