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Find a Location

The Green Team Landscaping has 1 locations, listed below.

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    Business ProfileforThe Green Team Landscaping

    Landscape Contractors

    At-a-glance

    Customer Reviews

    3.5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    According to the information provided by The Green Team Landscaping they specialize in landscaping services.  The business services include, but are not limited to snow removal, walkway design, interlocking pavers, hardscaping, commercial snow removal, and more.

    Business Details

    Location of This Business
    198 E Allen Ridge Rd, Springfield, MA 01118-2318
    BBB File Opened:
    4/24/2017
    Years in Business:
    11
    Business Started:
    1/1/2013
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. James Bazinet, Owner
    Contact Information

    Principal

    • Mr. James Bazinet, Owner

    Customer Contact

    • Mr. James Bazinet, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/27/2022

    Complaint Type:
    Product Issues
    Status:
    Resolved
    ************************* of Green Team Landscaping was reimbursed in full for the materials he ordered from ****************** for me on his credit card, those materials were used to build a patio at my home and totaled $6129.88. Once the patio was completed the pallets used to deliver the materials and extra materials were returned by me to ****************** on 11/30/21 and 12/21/21, totaling $453.06. My agreement with ***** was that once I returned the materials I would inform him I returned the materials (which I did via text message on 12/21/21) and he would contact ****************** to have the $453.06 reimbursed to his credit card, and then the $453.06 would be returned to me by him. I got into contact with ****************** and they informed me that as of 2/15/22 all of the $453.06 had been reimbursed to *****' credit card. After 2/15/22 I contacted ***** multiple times via text and voicemail asking him to return the $453.06 owed to me. Those text messages and voicemails went unanswered. As a result, I contacted a lawyer about his failure to return the $453.06 to me and the lawyer instructed me to send him a certified letter informing him that I am aware the $453.06 had been returned to him and that money must be returned to me per our agreement by 4/8/22. I received a notice in the mail from the **** that ***** received the certified letter on 3/25/22. The deadline of 4/8/22 passed without ***** returning any of the money to me. I then ran into ***** in person on 4/13/22, he told me he got the certified letter and he would return the money to me "next week" and that he had not returned the money because he did not have my phone number. I then took out my phone and text him "This is *****************" he responded with "Message received". As of 4/26/22, he has still not returned any of the $453.06. I made clear in the certified letter that if the money was not returned to me by 4/8/22 I would be filing a complaint with the Better Business Bureau.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Erin D

    2 stars

    12/30/2023

    We hired The Green Team to do cleaning of garden beds, mulching and filling in sand cracks on patio and walkway. They were very prompt in replying to my requests and did a good job, so we thought. After a couple of weeks we noticed cracks in the patio walkway where the fill/sand had receded and wasn't filled in properly or well packed. We called this company back numerous times and the owner promised to come back within the following week to take care of the problem. The weather was not conducive for the repairs which we understood, We've called James numerous times to correct the problem and he hasn't returned since. We've contacted him by voice mail and snail mail several times to resolve the issues and he has totally ignored us. I even referred him to a friend who was disappointed in his empty promises as well. We've been very patient and would love to resolve this issue amicably. He was also supposed to seal the patio and walkway before the fall/winter season which never happened.

    Local BBB

    BBB Serving Central and Western MA and Northeastern CT

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