ComplaintsforSila Heating Cooling Plumbing Electrical
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Complaint Details
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Initial Complaint
05/20/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
We hired **** to install an air conditioning system. We asked whether a permit was required and were told that an electrical permit was, in fact, required. When the job started in November, I asked ***************** about the permit and he told me that it was at the office but that he would bring it by. He never did. Several weeks ago we scheduled testing of the new system and again asked about the permit. No one ever called us back about the permit. We checked with the Town and **** never applied for a permit.Customer response
05/31/2022
I have not heard from the business in response to my complaint.Business response
06/23/2022
Both inspections are completed as of 6/22 and closed-out the permits.
Customer response
06/23/2022
**** applied for the electrical permit last week. On June 22, the Town inspected and signed-off on the permit.
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Contact Information
Business hours
Today,Closed
MMonday | 7:00 AM - 6:30 PM |
---|---|
TTuesday | 7:00 AM - 6:30 PM |
WWednesday | 7:00 AM - 6:30 PM |
ThThursday | 7:00 AM - 6:30 PM |
FFriday | 7:00 AM - 6:30 PM |
SaSaturday | Closed |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.