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Find a Location

Smoke Clean Restoration has 1 locations, listed below.

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    Business ProfileforSmoke Clean Restoration

    Fire Damage Restoration

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    30 Robert W Boyden Rd Ste 400B, Taunton, MA 02780-7837
    BBB File Opened:
    9/26/2022
    Years in Business:
    26
    Business Started:
    1/1/1998
    Business Incorporated:
    1/1/1998
    Type of Entity:
    Corporation
    Number of Employees:
    3
    Business Management
    • Mr. Joel Pomeranz, Owner
    Contact Information

    Principal

    • Mr. Joel Pomeranz, Owner

    Customer Contact

    • Mr. Joel Pomeranz, Owner
    Additional Contact Information

    Website Addresses

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/30/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On 1 0-10-22 my house at above address was involved in a fire. On ********* engaged the services of smoke clean of ************* and gave them $40,000 to begin repairs to said property. He began to clean up the 3rd floor apartment where the bulk of the fire damage took place. ln the meantime I paid for the electrician to relocate the electric meters to the outside of the building at a cost of $13,000 which SC of M cited that it was not part of the rebuild. Paid $3,800 for plumber- again told by SC of M not part of rebuild,$25,000 for fire alarm system-told by SCof M not part of rebuild. Told by SC of M to supply paint and that SC of M would refund money - never happened on 1-6-23 met with *************************** of SC of ********** (*****) ******* to go over estimate of repairs which was requested since 11-15-22 in the meantime my ******** were living in a camper we were dealing with my wife's father being on his deathbed. He passed away on 1-8-23. I reviewed said estimate and determined that what he was charging was outrageous, so I informed him on 1-8-23 to finish the work that in had already paid for and to return the check for $58,333,33 that we had given him on 1-6-23 and that his services were no longer required.SC of M charged me $6,120 for said estimate,$34,180 to gut 3rd floor apartment. Also $5,240 for 10 windows which i still haven't received as of this writing of this letter. lt became obvious that SC of M was intending to defraud me from the onset of this project. They performed very little work for the $85,000 they were paid to date, 1-6-23.1 also notice them bringing demo materials from other job sites and depositing them in a dumpster on my job site. By not returning my $58,333,33 check and not proving the windows I paid for ($5,2+o;,which my present contractor ordered, received and installed in 3 weeks, l will be forced to get a mortgage on said property. Your help in resolving this matter in an expeditious manner will be deeply appreciated.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Marvin D

    1 star

    02/07/2023

    they take the money and not show to do the work i been waiting 2 years to do the work they got ****** for the job

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

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