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Find a Location

Route 138 auto center has 1 locations, listed below.

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    Business ProfileforRoute 138 auto center

    Used Car Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    182 Broadway, Taunton, MA 02780-2548
    BBB File Opened:
    12/12/2016
    Years in Business:
    8
    Business Started:
    1/1/2016
    Number of Employees:
    1
    Hours of Operation

    Primary

    M:
    9:00 AM - 6:00 PM
    T:
    9:00 AM - 6:00 PM
    W:
    9:00 AM - 6:00 PM
    Th:
    9:00 AM - 6:00 PM
    F:
    9:00 AM - 6:00 PM
    Sa:
    9:00 AM - 3:00 PM
    Business Management
    • Mr. Ghazi Fadlallah, CEO
    Contact Information

    Customer Contact

    • Mr. Ghazi Fadlallah, CEO
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/01/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I purchased a used car through this business. I picked it up on 4/22/22. On the ride home I noticed that the brakes were grinding and a brake light was out but somehow passed inspection. I brought it back the very next day. The mechanic briefly looked at the car and suggested I drive it for a week and if the noise was still there bring it back and he will fix it. I let him know I was not satisfied with this and left the car there. He called back Monday and said he had replaced the brakes. My girlfriend went to pick up the car that day, and on the way to pick me up from work the car shutdown and started smoking. My mother in law called the dealer as I was still at work, and the owner immediately started yelling and berating her saying that that was impossible and that I probably ran out of gas and said he was going to go down there to look at the car. My mother in law instructed him to not go to the car as my girlfriend was alone and he seemed very angry. He showed up with his lead mechanic and opened the hood of the car without permission and started messing around with the car. They said they thought the motor could potentially be blown. My girlfriend then let them know that we would be getting the car towed to our personal mechanic. We spoke with our mechanic the following day and he said that there is an electrical problem and it could potentially have fried the starter, battery, alternator and if driven any longer the car could have caught on fire. We then got the car towed back to them. The following day they called me and said they replaced the starter. The lead mechanic said he replaced the starter(without authorization) because it must've ran out of gas and my girlfriend tried to restart the car. I let him know that there was no way that could be. There was gas in the car even when the car was at my personal mechanic as he did get the car to briefly start before shutting down again. He then asked for $200 for the starter. I let him know I was seeking a refu
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

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