4 Customer Reviews
Review from Sue N
5 stars09/19/2023
Kevin just completed my basement renovation. The project included a TV room, pool room and half bath. The basement looks beautiful. Kevin and his crew were a joy to work with. It is clear they take a lot of pride in their work. He went above and beyond in dealing with town permitting issues and keeping us informed every step of the way. I would highly recommend him for any home renovation project.Review from Tanya S
5 stars01/17/2023
Kevin and his crew Greg, Drew, and Walter were friendly, reliable and efficient. I highly recommend them. I have gotten lots of great comments regarding my siding. Couldnt be happier!
Heritage Exteriors, LLC Response
01/17/2023
Thank you for sharing your experience!Review from Tom S
5 stars09/28/2021
The owner, Kevin, came out to look at my building, showed up on time, offered options for the siding and trim project and provided me with a competitive estimate in a timely and professional manner. Job was scheduled and completed on time, unforeseen circumstances (aka hidden rotted) were communicated quickly, and addressed at an agreeable rate. The house looks amazing. Feel free to take a ride by and check out the work! 12 Main St Upton. Thanks for a job well done to Kevin and his team.Review from Stephen
5 stars09/24/2021
The Heritage crew put a new roof on my home in July. The work was superior! Kevin was prompt, professional, did a good job explaining the process, and the crew came right on time and were finished in half a day. Very impressed with how the job was handled, and the roof looks fabulous. There was a minor issue, where a shingle did come down and rip a screen on the front door. After being notified, Kevin's foreman promptly came and picked up the screen, made the repair and retuned it the next day. Unfortunately that repair was not made with quite the quality workmanship that the roof was. The screen came apart at the edges. I asked Kevin a couple of times to come and take a look, but did not get a response. That has put just a slight damper on the overall customer experience, but they sure know what they're doing with roofs!Heritage Exteriors, LLC Response
09/27/2021
Hi Mr. W***,
I called you and left a message on the screen. Sorry for the oversight, things have been crazy busy! I am more than willing to get your screen repaired, please contact me XXX-XXX-XXXX at your earliest convenience! Thank you for your feedback.
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