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Find a Location

Rapid Quality Construction has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Rapid Quality Construction

      1129 Riverdale St # 1016 W Springfield, MA 01089-4615

      BBB Accredited Business
    • Rapid Quality Construction

      212 Pearl Street Springfield, MA 01108

      BBB Accredited Business

    Business ProfileforRapid Quality Construction

    Home Improvement
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.64/5stars

    Average of 11 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/3/2020

    Years in Business: 7

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Rapid Quality Construction is located in Springfield, MA offering home improvement services.

    Products & Services

    We offer many services such as remodeling, plumbing, electrical, bathrooms, kitchens, painting, tiling, drywall, flooring, tiling and more.

    Business Details

    This is a multi-location business.

    Find a Location

    Rapid Quality Construction has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Rapid Quality Construction

        1129 Riverdale St # 1016 W Springfield, MA 01089-4615

        BBB Accredited Business
      • Rapid Quality Construction

        212 Pearl Street Springfield, MA 01108

        BBB Accredited Business
      Location of This Business
      1129 Riverdale St # 1016, W Springfield, MA 01089-4615
      BBB File Opened:
      7/21/2020
      Years in Business:
      7
      Business Started:
      1/1/2017
      Accredited Since:
      9/3/2020
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Number of Employees:
      2
      Business Management
      • Mr. Jason Boulanger, Owner
      Contact Information

      Principal

      • Mr. Jason Boulanger, Owner

      Customer Contact

      • Mr. Jason Boulanger, Owner

      Industry Tip

      BBB Tip: How to make your next home improvement project a success

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/30/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Contacted RQC by phone week 3/10 explained need He said he would come out to do an estimate on 3/16 @ 2 No show I called @ 3 and he apologized saying he was getting a dog Arrived next day Wouldn't be able to do the work until 5/6 but if sooner he'd contact He called 4/4 able to come that day I denied as I was not able Returned 4/5 with a partner Arrived with the main door and the storm in boxes and and gave me keys for storm in a sealed bag After main door was installed and the storm was partially installed spoke amongst themselves and said they had to return the door due to something RE the lock The original door with the locksmith installed deadbolt matching the front door and k*** were left on the door I told them I needed those items and they were never provided to me After they left I was not able to close the main door had no storm Texted him He indicated that he would have to get another plate and then returned Mon with a new storm which was not in a box and handed me the loose keys When they left Fri I paid 2200 in cash and 650 on Mon The door did appear to shut with a lot of sunlight coming in with a broken deadbolt and the lock on the k*** does not fit correct Holes were never drilled for the storm deadbolt and it hits the wood I AM left w/o security Faucet which I was never shown for approval and not in a box is too large and splatters since the sink is not deep and cost 550 I later requested a new faucet Never returned The outside light w/o instructions nor box The light blinded me as I opened the door and when I went to turn it it broke off having minimal caulking When I asked for a new/different light I was told he'd charge for a different light and install and he claimed I broke it When I called prior to ask for help RE light he never responded I requested receipts/manuals and never received Overcharged for basement and electrical work -$175 for a porch outlet only s**** in another Need $1425 to hire contractor to fix ALL and NEW bolt
      Read More

      Customer Reviews

      11 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Krista R

      5 stars

      06/17/2024

      Jason & Nick were amazing to work with. They listen to everything & helped when ran into problems. Jason was always an email or text away. They redid my bathroom to a shower & laundry room & replaced my kitchen floors, sink & counter tops. The end results were way better than I had imagined. Jason recommended a different sink than we picked, knowing my husbands the chef & we both absolutely love it!!! Definitely would recommend them to everyone looking for any type of home improvement or additions, etc. ????

      Rapid Quality Construction Response

      06/18/2024

      very happy with the outcome also, was great working with you on your project.

      Local BBB

      BBB Serving Central and Western MA and Northeastern CT

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