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Find a Location

Imotobank, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Imotobank, LLC

      8 Industrial Rd # 4 Walpole, MA 02081-1305

    • Imotobank, LLC

      7 Gorwin Dr Sharon, MA 02067-2703

    Business ProfileforImotobank, LLC

    Used Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Imotobank specializes in selling used automobiles . 

    Business Details

    This is a multi-location business.

    Find a Location

    Imotobank, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Imotobank, LLC

        8 Industrial Rd # 4 Walpole, MA 02081-1305

      • Imotobank, LLC

        7 Gorwin Dr Sharon, MA 02067-2703

      Location of This Business
      8 Industrial Rd # 4, Walpole, MA 02081-1305
      BBB File Opened:
      11/15/2004
      Years in Business:
      19
      Business Started:
      11/15/2004
      Business Incorporated:
      3/7/2008
      Type of Entity:
      Limited Liability Company (LLC)
      Number of Employees:
      1
      Alternate Business Name
      • Car Bank Boston
      • CarBank Boston
      • CarBankBoston.com
      Business Management
      • Mr. Phillip Ibrahim, Principal
      Contact Information

      Principal

      • Mr. Phillip Ibrahim, Principal

      Customer Contact

      • Mr. Phillip Ibrahim, Principal
      Additional Contact Information

      Email Addresses

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      William H

      1 star

      04/23/2024

      Aside from this dealer, boasting of his devotion to God(--offering prayer!), he Knowingly sold me a car that was bought back by ******** then auctioned off with a 'Branded' title as a salvage vehicle, he continued to play the nice guy.After consulting my repair guy, ***************** and ************** of *******, the dealership found that the *** had all sorts of red marks against it and, since it had been bought back by ******** they were not allowed to service it.I brought it back to Imotobank to be told, unless the transmission actually (hard) failed, they would not help. They jerked me around for two weeks about not sending the title to go to the bank. That was, I think, so that the bank would be so happy to see it, they wouldn't notice I had not signed it! After 14 days, I called them and, ****, they sent the title.I've contacted the Atty ******* for help. If they get no resolution, I'm gonna spent that repair money on a private lawyer and get some respect. With the 'salvage' thing, this $16k car, that I jumped at because it was a couple hundred less, is really only worth about $8k. So:Used car sales ability? Top stars Success as a human? No stars.

      Imotobank, LLC Response

      04/24/2024

      It is an unfair review. He bought a manufacturer buyback car, which was certified by ******* to be resold. It was in good condition when it left the dealership. He drives for UBER and after his warranty was completely gone, his transmission failed. He was out of ******* warranty and out of our warranty. I offered him assistance to write a letter to ******* for an extended coverage of his transmission, which is functioning but sloppy shifting. He accepted the letter and then decided to leave this bad review. It is unfair to hold our dealership responsible for *********** having an issue far outside of our warranty and their warranty. We have been in business for over 20 years and we have a long standing commitment to praying for our clients and doing our work as unto The Lord because ultimately we will be judged by someone more just and powerful than the ** so our standard is high, I helped as good as I was able. He traded in a ****** which he told us was in good shape but actually has a bad head gasket. Driving Uber and piling miles on fully loaded is not what his ******* was designed for, it is not a heavy duty machine.

      Local BBB

      Better Business Bureau in Eastern MA, ME, RI & VT

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