Business ProfileforFresenius Medical Care

Where do i begin. My father been going to this treatment center for four years now. When he first started my brother ************************* and myself ***************************** were placed on the list to c0ntact us anytime and were told to leave voice messages also. Like i said in the beginning this was being done. For the past three years the communication has decline. Numerous occasions my father was told information he was unable to retain; do to short term memory loss. Not to mention he is 83 years old. My father has been threaten by a nurse that worked their that she could kill him if she wanted too. This was told to me from my father. I told my father i was going to talk to someone there, but he immediately started to cry and repeatedly said do not say anything because he was afraid she would kill him and they would make it look like a mistake to cover it up. Just recently my father was accused off sexual harassment of touching a nurse breast as she was doing his blood pressure. I was called four times in one day on Tuesday May 7, 2024 about this from the social worker *******************************. She informed me that we needed to have a meeting the next day Wednesday May 8, 2024. My brother, my father and i attended the meeting with the clinic manger, the social worker and another lady( unsure who what her title was). In the meeting it was discussed about the issue that took place. The solution they offer to us was, my father days will be changed to Monday, Wednesday and Friday ( the days the nurse that was filing the complaint do not work. Also it was told to us that we would have to sit with him doing his treatment time to watch him. Unfortunately, that was a problem do to the fact that my brother and i having a job. So the requested my father be moved to another location so he wouldn't have to have a sitter during his treatment. They agreed. In the mean time he still had to finish his treatment the rest of the week on his normal schedule. The social worker ******************************* said she would sit with him May 9,2024 and the clinical manager said they could rotate times for his saturday May 11, 2024 treatment. We all agreed and i was informed that once they find a location that will accept him, they will let us know. Well that didn't happen. I just found out today May 14, 2024 that he was accepted into DaVita Kidney care but they was waiting on his tuberculosis test that was given to him on May 9, 2024. No one informed me or my brother about the reading for my father tuberculosis shot. So i get a called today from the clinical manager that my father was not suppose be there for his treatment today and they will be sending him home. Also i was informed that he has to retake the tuberculosis test again. Now my father has not had his treatment since Saturday May 11. 2024. On Wednesday my father has appointment with the vascular doctor to have his fistula unclogged. I asked the Mine the clinical worker there could he come for treatment after, she said no because they close at 4:30 and there will not be enough time being that my father procedure is at 12:00pm which i will last two hours. I was then told to take him to the emergency room for treatment. This place has very BAD communication with the patients and the patient family members. For example: four weeks ago on saturday April 13, 2024 my father ************************* was rushed to the emergency room without anyone from the treatment center, letting the family know. The driver that drives my father to and from for his dialysis treatments, came to the house with my father belongings and told my brother *************************; whom my father live with. I had to call them and spoke with a nurse and she told me she was scared and called 911. I asked " why you didn't call the family to let us know, she had no answer. This unacceptable from a clinic that has i our love ones in there care. Please Help!!!! Look at the reviews on their website. I am not the only one. I speaking for all of us to have this PLACE SHUT DOWN OR OUT OF BUISNESS. Thank you