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Find a Location

Chill6 has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Chill6

      26 Valley Forge Circle West Boylston, MA 01583

    Business ProfileforChill6

    Health Products

    Current Alerts For This Business

    Alert:
    While BBB continues to accept and report complaints against this business and fulfill its responsibility to inform businesses of communications from its customers, this business has indicated that all communications from BBB are not welcome.

    At-a-glance

    Customer Reviews

    1.8/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    26 Valley Forge Circle, West Boylston, MA 01583
    BBB File Opened:
    8/3/2016
    Contact Information

    Principal

    • Mr. Daniel Marald, Owner

    Customer Contact

    • Mr. Daniel Marald, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/22/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I purchased a single container of Chill6 product which was delivered to my home on May 31, 2022. I consumed said product and had an adverse reaction with vomiting. I reached out to Chill6, was advised on how I could return within 30 days and receive a refund, and initiated the return which was delivered to the company on 06/15/2022 as confirmed by **** tracking. The company states that once the return has been received, they will send a email confirming they've received the product and issue a refund. I attempted several times to reach out to the company via the Contact Us link on their website as I didnt receive an email confirmation and did not receive a response. I even emailed directly and resorted to submitting a PayPal refund request. Once the PayPal claim was filed, I received an email response from the company berating me for reaching out to Paypal and stated that because I contacted PayPal, the company would withhold my refund for 3 months to teach me a ******* This timeline is unacceptable and I would like my money back as promised by them immediately. Their product made me sick. I followed their guidelines regarding returns and they are now unwilling to cooperate and extended the time I'll receive my refund as a means to be spiteful. I have an entire email chain going back and forth with the rep being extremely unprofessional and hurling insults at me. I've now been going back and forth with them to no avail. Again, I just want my money back that they guaranteed I would receive if returned within their specified time frame. I did everything I needed to do.

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jaime G

    5 stars

    07/16/2022

    Ordered and had it delivered in about 4 days. Product doing what it us suppose to, I will order again!

    Local BBB

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