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Find a Location

Pride Kia of Lynn has 1 locations, listed below.

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    Business ProfileforPride Kia of Lynn

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    793 Lynnway, West Lynn, MA 01905-3017
    BBB File Opened:
    7/11/2019
    Years in Business:
    9
    Business Started:
    1/1/2015
    Number of Employees:
    3
    Alternate Business Name
    • Pride Motor Group
    Business Management
    • Mr. Derek Petrosino, General Sales Manager
    Contact Information

    Principal

    • Mr. Derek Petrosino, General Sales Manager

    Customer Contact

    • Mr. Derek Petrosino, General Sales Manager
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/22/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Trying to have a service appointment and when I call they tell me that they cannot make the appointment. The car is one year one month and the ac does not Work. I pay for additional warranty and expect a reasonable response and resolution
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Carmen O

    1 star

    05/15/2024

    OMG!! where do i start!! waited a month to get my car after i purchased a USED car. absolutely no returned calls. avoided talking to me when i called the main number, transferred me to voice mail. ***************************** told the car salesman ****** not to answer my messages that he would take care of everything but never retuned or called me on any status of the car, when i did speak to someone it was "let me speak to the manager and someone will return your call" or "we are short staffed " This has been one of the worst and stressful experiences i have had! I cannot stress enough on how horrible this place is!!! ****** was the only one that tried helping me at the end, she may want to go work for someone else that is more professional! I called again because the car is scratched and after having me wait so long to get it the least they could've done was paint it. The finance company also started billing me for the month i didn't have the car!! guess I'll have to go there!!! just RUN away from this place!! PRIDE **** HYANDAI AND *********

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