ComplaintsforPeak Performance Exterior Home Improvements Inc.
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Complaint Details
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Initial Complaint
12/02/2021
- Complaint Type:
- Billing Issues
- Status:
- Resolved
Peak Performance did a roofing job for us and left areas without sealant. After multiple calls and speaking to a receptionist to request a call back or an inspection of the areas, they have not made any effort to resolve this issue.Business response
12/13/2021
Business Response /* (1000, 6, 2021/12/06) */ I find this claim by miss ***** to be completely irrelevant. Peak Performance Exterior Home Improvements inc was hired and contracted to perform roofing work including only to supply and install "bathroom vents" in which all were completed to MA building code properly installed and sealed .Miss ***** has reached out on two separate occasions requesting an inspection for potential roof leaks which on both occasions was performed in less than 24 hours and service's were provided to resolve and repair these issues in which were completely un related to the installation of the "bathroom vents" previously installed. Miss ***** claims she had been speaking with a receptionist in regards to scheduling further inspection of roofing areas completely separate from the scope of work peak performance was contracted to provide this statement is false as all phone calls are directly to myself as the owner and we do not have a receptionist.In conclusion I find these statements to be false as all work under contract has been finished and completed as well as additional work Un related to our original contract .
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Contact Information
Business hours
Today,7:00 AM - 5:00 PM
MMonday | 7:00 AM - 5:00 PM |
---|---|
TTuesday | 7:00 AM - 5:00 PM |
WWednesday | 7:00 AM - 5:00 PM |
ThThursday | 7:00 AM - 5:00 PM |
FFriday | 7:00 AM - 5:00 PM |
SaSaturday | 7:00 AM - 5:00 PM |
SuSunday | 7:00 AM - 5:00 PM |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.