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Find a Location

Joseph Ricardi Designs has 1 locations, listed below.

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    Business ProfileforJoseph Ricardi Designs

    Bathroom Design

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Westborough, MA 01581
    BBB File Opened:
    6/20/2017
    Business Management
    • Mr. Joseph Ricardi, Owner
    Contact Information

    Principal

    • Mr. Joseph Ricardi, Owner

    Customer Contact

    • Mr. Joseph Ricardi, Owner

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/23/2023

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    Complaint - Joseph Ricardi Designs ********************************************. I am filing this complaint against Joseph Ricardi Designs because Joseph Ricardi has not completed the work on our three bathroom vanities that was specified in our contract, which was signed more than two years ago, for the total sum of $7,977.00 (Attachment A). I made all the progress payments as soon as he requested them, but now that the final work is to be done, Joe has abandoned this job. I have tried to contact him about finishing this job but he has not responded to my phone calls, emails or texts for the last several months. The sum of the progress payments that I made totaled $6,977.00 leaving a balance of $1,000.00 payable upon completion of the entire job (Attachment A). The progress payments covered all the work he completed on the two double bathroom vanities on the second floor, but also pre-paid $790.00 toward the cost of the job that he has not even started, namely the first floor single bathroom vanity, which is listed at a cost of $1,790.00 (Attachment B). I am seeking reimbursement for this pre-payment amount of $790.00, plus my out-of-pocket cost of $342.61, for the faucet and bathroom accessories, which were purchased for the expected renovated first floor bathroom vanity that cannot be returned, (Attachment C), plus my out-of-pocket cost of $8.56, for a **** Certified Mail return receipt requested mailing to his showroom address (Attachment I), for a total of $1,141.17.Due to space limitations in this section, a more in-depth description of our complaint is provided in "supporting documents" as Attachment 1. Additional supporting documents are listed as Attachments A - L.We suggest that you send this complaint to Joseph Ricardi's home address at *********************************************************** since he does not go to his showroom anymore. Also, we suggest you call his cell phone number of ************ instead of his showroom number for the same reason.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Hannah K

    1 star

    07/06/2023

    We made a HUGE mistake signing with Joseph Ricardi Designs and I can only hope that by writing this review we prevent others from going through the same experience we have. This operation is a complete scam with drawn out timelines (6 months for a kitchen ****) subcontractors that didn't show up and when they did their work was awful, rude contractors, poor quality of products... the list goes on and on. They took absolutely no courtesy precautions during demo to prevent contamination into the rest of the house. They left us without water and kitchen access with 3 kids for over 3 months (living in our finished basement while contractors continuously no-showed). He found ways to add on things we didn't ask for; charging us for materials when the inspector failed us, damaging areas in our house and not fixing them. We could write a novel about all of the unbelievable things we encountered during this project. The best part.... he never completed the job. Completely ghosted us after being called out for not finishing things and doing poor-quality work. Please do yourself a favor and run far far away!!!!!!

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