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Find a Location

JFC Pros has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • JFC Pros

      76 Otis St. Westborough, MA 01581

    Business ProfileforJFC Pros

    General Contractor

    Additional business information

    Additional Info:
    Fully licensed and insured.
    See all additional business information

    At-a-glance

    Customer Reviews

    4.2/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    JFC Pros are a local, family, owned construction company offering home remodeling projects.

    Products & Services

    According to the information provided by the business their services include home improvements, remodeling, basement remodeling, kitchen and bath remodeling, decks, flooring, tile, and more. They also offer a 3D project view for projects.

    Business Details

    Location of This Business
    76 Otis St., Westborough, MA 01581
    BBB File Opened:
    8/28/2018
    Years in Business:
    8
    Business Started:
    1/1/2016
    Business Incorporated:
    6/2/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 189223 for this business, issued by Office of Consumer Affairs & Business Regulations. The expiration date of this license is 10/10/2025.

    These agencies may include:

    Office of Consumer Affairs & Business Regulations

    10 Park Plaza, Suite 5170

    Boston MA 02116

    (888) 283-3757

    https://www.mass.gov/orgs/office-of-consumer-affairs-and-business-regulation

    BBB records show a license number of CS-107963 for this business, issued by Massachusetts Department of Public Safety and Inspections. The expiration date of this license is 7/5/2024.

    These agencies may include:

    Massachusetts Department of Public Safety and Inspections

    1000 Washington St, Suite 710

    Boston MA 02118

    (617) 727-3200

    https://www.mass.gov/orgs/office-of-public-safety-and-inspections

    BBB records show a license number of CS-098201 for this business, issued by Massachusetts Department of Public Safety and Inspections

    These agencies may include:

    Massachusetts Department of Public Safety and Inspections

    1000 Washington St, Suite 710

    Boston MA 02118

    (617) 727-3200

    https://www.mass.gov/orgs/office-of-public-safety-and-inspections

    Type of Entity:
    Corporation
    Business Management
    • Mr. Joe Chaves, Owner
    Contact Information

    Principal

    • Mr. Joe Chaves, Owner

    Customer Contact

    • Mr. Joe Chaves, Owner

    Industry Tip

    BBB Tip: Hire a reliable and trustworthy contractor

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/23/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    On June 29th we had wire transferred 75,000 to JFC pros (amount required by them to start job with a tentative start date sometime in October). After 3 different cancelations on their part for meetings about plans and when we saw an actual plan - it omitted several items we had specifically requested we decided to cancel. I checked with the building inspector to make sure no permits were pulled, and that actual work had not been started or formulated and on July 21st we canceled and requested a refund. They said this has never happened before and not sure how to handle this. After multiple emails and having to get an attorney, the attorneys and both parties agreed to receive a full refund over 4 months due on the 15th of each month starting in September in an equal amount of 18750 in the form of bank check. We received our first payment on September 26th in the form of a business check which then takes 5 business days to clear. When we did not receive our second check on October 15th, my attorney reached out to theirs, only to find out that he has retired and there is nothing more he can do. Joe C did send an email stating that he will drop off the check on Friday the 20th, again no check, and when my attorney reached out there has been no response on their end. They owe me 56, 250 and if we were to go by the agreement which I have included here there would be additional principles and interest on top of that. I have not done any reviews, and did not want to file this, but unfortunately I have no choice. Please help, I am not sure where to turn or how to proceed from here
    Read More

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sandra D

    1 star

    12/06/2023

    Project projected by JFC to take 4 weeks, started in early April 2023 to replace railings and decking on a farmers porch, add a ramp and repave a front walkway. Also asked to run electric to an outside car charger.It is December and the project is incomplete, we have not been able to access our front door for the past month. Weeks go by with no work- only excuses or no response. Messy, hazardous conditions just left for weeks. Avoid this company if you actually want to work with a company that communicates well, provides updates and completes the job in the estimated timeframe.

    Local BBB

    BBB Serving Central and Western MA and Northeastern CT

    BBB Reports On

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