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ComplaintsforWestFit
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Complaint Details
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Initial Complaint
02/06/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I have been a member at Westfit Club located at ************************************************************************* for the last 5 years. At the end of this year, my membership got canceled without my knowledge. I asked many times why it happened so I would be sure eliminate it from happening again. They could not answer me not would reinstatement my membership. They asked to sign up again online which is did over the weekend. I just got an email from their Manager, ***** telling me that the club is denying my membership due to 1 star review I gave them about my experience about my cancelled membership. I have to swim due to health issues and they are the only pool around where I live. I should not be retaliated by a business for a 1-star review. This is a very unprofessional way of handling customers.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.