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Better Business Bureau®
Resources for Businesses
Better Business Bureau

          Additional Information

          Not BBB accredited

          Massachusetts Bay Trading Company

          View full profile
          Location of This Business
          120 Concord Rd, Weston, MA 02493-1214
          Email this Business
          BBB File Opened:
          5/4/2004
          Years in Business:
          22
          Business Started:
          1/1/2002
          Business Incorporated:
          1/12/2007
          Type of Entity:
          Corporation
          Number of Employees:
          5
          Business Management
          • Mr. Robert H. Nilsson, President
          Contact Information

          Principal

          • Mr. Robert H. Nilsson, President

          Customer Contact

          • Mr. Robert H. Nilsson, President
          Additional Contact Information

          Fax Numbers

          • (781) 998-0593
            Primary Fax

          Email Addresses

          Serving Area
          • AK
          • AL
          • AR
          • AS
          • AZ
          • CA
          • CO
          • CT
          • DC
          • DE
          • FL
          • GA
          • GU
          • HI
          • IA
          • ID
          • IL
          • IN
          • KS
          • KY
          • LA
          • MA
          • MD
          • ME
          • MH
          • MI
          • MN
          • MO
          • MP
          • MS
          • MT
          • NC
          • ND
          • NE
          • NH
          • NJ
          • NM
          • NV
          • NY
          • OH
          • OK
          • OR
          • PA
          • PR
          • PW
          • RI
          • SC
          • SD
          • TN
          • TX
          • UT
          • VA
          • VI
          • VT
          • WA
          • WI
          • WV
          • WY
          Products and Services
          Gifts and products related to New England, Apparel, Fine Art Prints, Holiday Cards, Calendar Towels, Books, Corporate Gifts, Jewelry, Wooden Bowls and Boards, Hand-Blown Glass, Gift Baskets
          Payment Methods
          • American Express
          • Discover
          • MasterCard
          • Visa
          Refund and Exchange Policy
          • The business states merchandise returns are normally accepted within 14 days of purchase. Please call or contact the company by email or letter for a return authorization. Returns should be sent by UPS or insured mail for your protection. Once the authorized return item has been received in its original condition, the business will refund your credit card, shipping and handling fees are not refundable. Custom items may be returned only in special circumstances and will incur a restocking charge. Examples of custom items include our tide clocks and other products with personalization options. Made-to-order items such as rugs will incur a 20% restocking fee. Food items cannot be returned.

            The business states if you return a product that was offered with free shipping, our actual outbound shipping costs will be deducted from your return refund. Please keep in mind that once an order has shipped, it cannot be cancelled. If you refuse an order, it will then fall under our standard return policy, where roundtrip shipping costs will be deducted from your refundOrder Cancellations

          Contact Information

          120 Concord Rd

          Weston, MA 02493-1214

          Get Directions
          Visit Website
          Email this Business
          (781) 916-9012

          Accreditation

          This business is not BBB Accredited

          Years in Business: 22

          BBB Rating

          A+

          Customer Reviews are not used in the calculation of BBB Rating

          Overview of BBB Ratings

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