Customer ReviewsforDevlin Contracting & Maintenance, Inc

I contracted to have DEVLIN install a roof, solar system and battery. Although the installation took way too long, once they got started the installation was professional and went smoothly. It has been running for about a month and has been supplying more power to the grid than I'm using. Last weekend we had a power out, and despite it being a somewhat cloudy day, I wouldn't even had known it was happening. When I checked the solar performance I saw the grid was down. That lasted a few hours and had no impact on my home power. So I am satisfied with the installation so far.

Taillight warrantee. Shingles came began coming off our roof with 10 days of installation. When asked to investigate, they ignored the requests.Two months later when we had signs of water, the came out and immediately claimed it wasn't their fault. They then billed me $400 for coming out.Finally spoke with the *** He continued to claim it was a December storm, yet the shingles came off in November three weeks earlier. The tech also found a defect in the installation or equipment and stayed at the house for 3 to 4 hours. When we asked to speak with the technician, they have refused to let us do that. No transparency.Empty promises that they would follow through on my concerns by stonewalling and non-responsiveness.In the end, we reinstalled the shingles and likely have a defective installation.I work with contractors for a living, I would never work with them again.Be aware.

I am very pleased with these guys and gals. I had looked at other solar companies and was on the fence about who to use, until I spoke with ****. He did a great job and made me feel at ease about the whole process. He was available by phone or text any time I needed him.***** the service manager answered all my crazy questions promptly. If he didn't know the answer he sent me to someone who did. There was a young woman that I spoke with about my solar system after it was installed, I wish I could remember her name. She was extremely knowledgeable and even checked in on my system through the day. **** and the guys at enphase worked late on a Friday and early Saturday to resolve an issue. I can't thank them enough for that.

Worst company in my history do not hire them if you do you have a problem and never pay in front if you do you not get a job done never horrible attitude horrible customer support

**************** is horrible. Cant get anyone to respond. Took the money and ran

Our solar project was complete 2/10/23 and the solar loan dispersed on or around 2/15/23. We paid $7k up front to our arborist in mid March, We had $7k allocated for tree work in our solar loan and have been in regular communication with our engineer for the repayment. We have been told several times that Devlin owed DIY (subsidiary and installer) for 9 projects and therefore I should be patient. Its been approximately 76 days since Devlin received the enormous loan from our lender (our project was over $100k) and, comparing the dates discussed in this complaint, that was just shy of a full month BEFORE we paid the arborist. Toward the end of April we were becoming increasingly agitated as we were paying interest on the amount paid to Devlin for the certified check. It was as this point we attempted to contact Accounts Payable at Devlin. It took a couple calls to finally get a call back. The employee tasked with AP responsibilities knew nothing of the pending payment and requested proof of the conversation with our engineer. We provided many screenshots and the receipt for our payment to Devlins AP department head but we never heard back. We finally drafted a payment demand email addressed to Devlins AP department which included an invoice we generated through PayPal. The invoice total was for the original amount from the tree work, interest we have incurred from our credit card company, and the processing fees charged by PayPal. We also set a deadline for payment of April 30, 2023 to avoid incurring another interest charge from our credit card company and if not paid we would leave a review of our experience with the BBB. 4/30/23 came and went, no payment, no communication. Our engineer informed us that Devlin stated they mailed a check on 4/29/23 and then in a later conversation he stated the check was mailed 4/27/23. Today is 5/2/23 and we have not been paid the $7k from Devlin.

Excellent sales and installation. Total Professionals. System just up And running but so far impressed with company and responsiveness to questions.

I was referred to Devlin through a a friend after meeting with several other solar companies. The Sales **** ************** guided me through the whole process and worked with me through several different iterations of a solar array to ensure we were comfortable with, and excited for our new system.We could not be happier with the service we received from ***** and the entire team at Devlin.