ComplaintsforRussell Landscaping
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Complaint Details
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Initial Complaint
10/03/2022
- Complaint Type:
- Order Issues
- Status:
- Answered
May 16, 2022. The company was supposed to do a cleanup on this date. For some reason the week before a mow of my lawn was done. I questioned why a cleanup was never done. They said a cleanup was done on May 16, 2022. Only a mow was done. I placed a phone call because I didn't see what was done for $300. Mo mulch was put down either. When I contacted the company I was told first come first serve and a clean up was done. I have pictures to show it was never done.Two neighbors told me they would attest that only a mow was done. I have pictures to show. I paid the company $150 and final payment was put on check and I keep getting overdue notices. I cancelled the contract because I was not happy with their service.Business response
10/20/2022
To Whom It May ***************** apologize for getting this back to you a little late, I was away on vacation.
Attached you will find the information you requested with an attached picture of the issue in question.
If I can be of further assistance please let me know.
Best,
*****
--
Russell Landscaping
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.