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Find a Location

Rogers Automotive has 1 locations, listed below.

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    Business ProfileforRogers Automotive

    Radiator

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Rogers Automotive is a full service, automotive repair and maintenance shop.   

    Business Details

    Location of This Business
    936 Main St, Woburn, MA 01801-1221
    BBB File Opened:
    7/9/1997
    Years in Business:
    38
    Business Started:
    1/1/1986
    Business Incorporated:
    3/30/1998
    Type of Entity:
    Corporation
    Number of Employees:
    5
    Alternate Business Name
    • Rogers Radiator - Woburn
    • Velozo Enterprises, Inc.
    Business Management
    • Mr. Frank Velozo, President
    Contact Information

    Principal

    • Mr. Frank Velozo, President

    Customer Contact

    • Mr. Frank Velozo, President
    Additional Contact Information

    Fax Numbers

    • (978) 938-4416
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/18/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I had paid Rogers Automotive $464.35 to repair a front crank seal that was leaking oil last Summer. I went to another mechanic to get another repair and they told me that my car was still leaking oil from the front crank seal that I had recently repaired. They also told me that the lower timing cover needed to be replaced because it was broken, and it was *****-ringed to stay in place. They told me that this would have to be removed in order to fix the front crank seal. I took my car back to Rogers Auto and they told me the seal was not leaking. They now tell me that the leak is coming from the oil pan gasket. I thought this was odd since when I first brought them my car that's where I thought the leak was coming from originally, and they told me it was coming from front crank seal. I then went back to my friends mechanic who replaced the oil pan gasket which was well over 30 minutes away. They looked over my car and said it was leaking from the front crank seal which was never fixed properly by Rogers. They provided me with a video which I will attach. In conclusion, I paid Rogers Automotive to fix the oil leak coming from the seal and it was never fixed. I went to them a second time and they refuse to admit the leak was coming from the seal. I had 2 mechanics tell me that the repair was not done properly. I spent a lot time, money, frustration and even had to take time off of work to resolve this. This all could of been avoided if Rogers Auto did the right thing, and fixed the oil leak that I paid them $464.35 to fix.
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

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