ComplaintsforLJ Anable Auto Sales
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Complaint Details
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Initial Complaint
10/05/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Purchased a used 2007 Ford Ranger from the owner Mike Anable. I was assured it was a good, maintained 1 owner garaged vehicle. I specifically asked the owner about the frame condition, as I could see it had been recently painted/undercoated. Again I was assured the vehicle was a " great deal" 2 weeks later the vehicle began "Squeaking". Took to a Certified Mechanic. The Truck was put on a lift to find the issue. Upon inspection it was found to be "unsafe" cannot be driven or repaired. The frame had intentional "coverups" The frame if full of "Bondo" There is "sheet metal and "tap screws" holding the bed of the truck to a rotted falling piece of the frame. If I hit one pothole the truck will buckle. All of this was "painted and sealed over" The vehicle is unsafe. This is Auto Sale Fraud.Business response
10/27/2023
BBB spoke to the business owner Michael Anable, he stated that due to phone issues the consumer couldn't reach him. He went out to her home to examine the vehicle. In order to rectify the issue, he had the vehicle picked up, and the consumer was refunded by bank check for the full cost of the vehicle.
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This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.