ComplaintsforQuality Chimney Sweeps
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Complaint Details
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Initial Complaint
10/27/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Avoid Quality Chimney Sweeps!High pressure Intimidating - Bullying Con artists. I requested a quote for a new chimney cap and an inspection. I was told masonry work was needed first and was quoted $700.00. This was pointed out from the ground, not any inspection. I am going to fix this right now lady, today lady! was repeated multiple times. I was bullied into saying yes. They did rest the flu for an additional $150. (Not disputed). The workers were not even here for 1 hour, yet I was charged $850.00. No report, No cap. I paid to get them out of my house.We are good at our job. we wont be here long. We are experts! I was in trouble! Pay them, get them out.Business response
10/27/2022
You called us for an estimate I've been doing this for many years and very reputable when I came out I told you what is needed and I gave you a price and you said yes i was with another worker and we had time to fix it right then we give you a price by the job not by the hr everyone is like that, at that time you gave a check and happy if you felt like it wasn't worth it I would of been easily able to talk to you why did you tell me yes and why did you give me the check or you felt you were somehow threatened or bullied why didn't you call the cops I do have to pay my guy and ins I'm willing to give you back 100 but that's it I'm sorry
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.