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Find a Location

Park Print has 1 locations, listed below.

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    • Park Print

      372 Lovell Street Worcester, MA 01602-3312

    Business ProfileforPark Print

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    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

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    Business Details

    Location of This Business
    372 Lovell Street, Worcester, MA 01602-3312
    BBB File Opened:
    8/23/1990
    Years in Business:
    45
    Business Started:
    1/1/1979
    Contact Information

    Principal

    • Mr. Ronald Dupont, President

    Customer Contact

    • Mr. Ronald Dupont, President
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/01/2022

    Complaint Type:
    Billing Issues
    Status:
    Answered
    3/24/22 i placed an order for business cards and paid a $15 downpayment out of $40. I gave them my personal phone number along with email in order to contact me about my cards. After no response, on 4/5/22 I called Park Print to see what is happening with my order and to ask why i wasnt contacted. They lied and said they did. On 4/6/22, we emailed back and forth regarding my business cards. They sent one with pictures of the card before printing. I sent one back with a revison. They sent one back asking if i wanted UV coating. I sent one back saying if it is included, absolutely. I never told them to print and never received another email or received any phone calls ever again. I visited one day to see what was going on and they had no idea what happened to my order and helped every other person who came into the shop but me, so i left. Before leaving, they told me that an employee (***) was gone for 2 months and that he was the one i was most likely in contact with, but they had no idea. 5/18/22 I went back to the store after not receiving any phone calls on my personal or work phone, or emails. I asked if i could use my $15 credit and buy receipt paper with it. The old woman claimed she could and entertained the idea after looking for my business cards for 10 minutes, rummaging around her office and literally pushing piles of papers off of tables onto the floor. Later that day she emailed me saying i would need to pay off the remaining balance of the business cards before buying anything else. She claimed i gave approval but i did not and she lied saying she called me and emailed me but has no proof of anything claiming her phone and computer are too old for that. I have the emails and all phone call logs if needed. I visited her in her store to ask if she meant what she said in her email and about her obvious lies of contacting me and calling my work phone and she said "well what are you going to do about it". So i am sending this report as a response.
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