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          DCU Center has 1 locations, listed below.

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            Business ProfileDCU Center

            Expositions

            Contact Information

            50 Foster St

            Worcester, MA 01608-1305

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            Email this Business
            (508) 755-6800

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 41

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Overview

            The DCU Center is a multi-purpose venue comprised of a 14,000-seat arena and attached convention center, featuring panoramic views of the city’s skyline. The DCU Center is home to the Worcester Railers Hockey Club, the ECHL affiliate of the New York Islanders. In addition to hosting a wide array of concerts, sporting events, and family shows, the DCU Center also hosts conventions, trade shows, private banquets, meetings, graduations, proms, and competition space.

            Business Details

            Location of This Business
            50 Foster St, Worcester, MA 01608-1305
            Email this Business
            BBB File Opened:
            5/8/2003
            Years in Business:
            41
            Business Started:
            9/1/1982
            Type of Entity:
            Partnership
            Alternate Business Name
            • Worcester Centrum Centre (former name)
            Business Management
            • Mr. John Lahair, Director of Marketing
            Contact Information

            Principal

            • Mr. John Lahair, Director of Marketing

            Customer Contact

            • Mr. John Lahair, Director of Marketing
            Additional Contact Information

            Fax Numbers

            • (508) 929-0111
              Primary Fax

            Email Addresses

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            Customer Complaints

            2 Customer Complaints

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            Most Recent Customer Complaint

            11/23/2022

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Answered
            I want to a concert at the dcu center in worcester ma and that had stable light that should told people before that buy that ticket I have episodes I had to never and I had to pay ***** for a hard cape set I have to use a cane because I have coined pain in my left foot I don't think that is fair to people that is specials needs and that cut get that money back I spent my disability check out off money from my disability check I will appear at it if you can please help me thank you have a great Thanksgiving
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            Read 1 More Complaints

            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Albert F

            12/03/2022

            Purchased 6 tickets for $828. Requested Best Seats. Day of concert we were seated behind a major equipment which blocked our view of the stage. Spoke with Sales manager who said they did not know about this equipment prior to my purchasing the tickets. They moved us to a different location which was even worse than the original so we went back to our original seats and strained our necks trying to watch the show. Sales manager said it was just tough luck on our part. Provided manager with pictures of our obstructed view who was sympathetic but no restitution provided. Not an answer I was anticipating.

            Local BBB

            BBB Serving Central and Western MA and Northeastern CT

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