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Find a Location

Harr Credit Express has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Harr Credit Express

      35 Millbrook Street Worcester, MA 01606

    • Harr Credit Express

      160 Broadway Saugus, MA 01906

    • Harr Credit Express

      162 River Street Haverhill, MA 01832

    Business ProfileforHarr Credit Express

    Financing Consultants
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Harr Credit Express has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Harr Credit Express

        35 Millbrook Street Worcester, MA 01606

      • Harr Credit Express

        160 Broadway Saugus, MA 01906

      • Harr Credit Express

        162 River Street Haverhill, MA 01832

      Location of This Business
      35 Millbrook Street, Worcester, MA 01606
      BBB File Opened:
      12/28/2012
      Contact Information

      Principal

      • Mr. Richard Thomas, Financial Advisor

      Customer Contact

      • Mr. Richard Thomas, Financial Advisor
      • Mr. Michael Gross
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/14/2023

      On July 21 I traded in my vehicle to finance a newer vehicle. I had the new vehicle for almost a week I was waiting for the transfer of the registration. July 27 I get a phone call from Rich T at harr credit express that I have to bring the new vehicle back because the bank would not finance due to a reconstructed title. He gave me 2 options get into another vehicle or get my car back. I told him if I cant get into a vehicle of my liking I will take my car back. On Monday July 31 I return the new vehicle they only offered me one vehicle they told me that is all they had they are getting more cars on Wednesday. I said I will just take my car back and go from there. 45 minutes pass and I am told my car was sent to auction. In dis belief they did this considering previos sale was null and void and they did not wait for me to get into another vehicle or sign new paperwork, They offered to pay for an **** to drive me home and assured me my vehicle was going to be delivered next day in the morning I spoke with the AGM Martin D I addressed my concerns what condition my vehicle will be in when it comes back from Auction he assured me that they detail the vehicles before they are sent to auction. August 1st 3pm no one answering my calls or emails. i decided to send an email to the owner of dealership made him aware what happened and to make it right. An Hour later I get a phone call my car will be at Harr by 5pm if I want they will send me an **** to come pick up the car. I told him no. not at 5pm I live an hour away. I told him he said he was gonna tow the vehicle to me and that what we agreed. August 2 I recieved the vehicle at 4pm, completely dead, no inspection sticker, no shift knob and the back seat was removed and not put back in properly I can lift the whole back seat. They only want to reimburse me for the battery and shift knob I feel they should reimburse for the entire bill. I am a damaged consumer this experience has been horrifying.
      Read More

      Customer Reviews

      3 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Samuel R

      1 star

      02/23/2024

      Horrible Person working their biased Base off probably what I looked like as soon as I walked through the door.. First it was if I had Papers...?Papers ok well everything is digital so what is this **** ******* Second the guy assumed I was going to finance ahh I had $9,998 Cash to buy the vehicle I had a appointment for, what a Joke. I'm glad I didn't buy my vehicle here. Stay Away hundreds of other dealerships that will respect any decisions you so decide not try and run your credit pressuring you as soon as you walk through the door Smh.

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