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ComplaintsforCD Hardwood Floor
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/01/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
This unfortunate event happened on 10/14/2022 Hardwood floors were being refinished. My husband and I had just spent weeks on taking wallpaper/ prepping walls to be painted in our new house. We painted the walls about 5 days prior to floors being refinished. We spent $800.00 on paint. When ************ came to refinish the walls, we paid $1800 in cash because he insisted cash was easiest. When we saw what he had one to the walls it was too late, ************ told me it wasn't him that caused the mess and had blocked my phone number and would not answer my husband's phone calls. We had to repaint the walls which cost more money and time. My husband and I were devastated by this, and we just want our money back.Customer response
11/07/2022
Spoke to the consumer by phone, she stated that she was never provided with any other information about the business, only had a phone number for contact.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.