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          Find a Location

          Reliant Medical Group has 20 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Reliant Medical Group

              5 Neponset St Worcester, MA 01606

            • Reliant Medical Group

              106 East Main St. Westborough, MA 01581

            • Reliant Medical Group

              100 Front St. 14th Floor Worcester, MA 01608-1445

            • Reliant Medical Group

              123 summer street worcester, MA 01608

            • Reliant Medical Group

              370 Lunenburg St. Fitchburg, MA 01420

            Business ProfileReliant Medical Group

            Medical Service Organization
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            5 Neponset St

            Worcester, MA 01606

            Get Directions
            Visit Website
            Email this Business
            (508) 852-0600

            Customer Reviews

            1.22/5

            Average of 9 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 94

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            According to this company they offer a full range of primary and specialty care for children and adults. They also provide an array of convenient ancillary services including comprehensive radiology services, eye services, same-day medical care for urgent needs, diabetic and nutritional counseling, and much more.

            Business Details

            This is a multi-location business.

            Find a Location

            Reliant Medical Group has 20 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Reliant Medical Group

                5 Neponset St Worcester, MA 01606

              • Reliant Medical Group

                106 East Main St. Westborough, MA 01581

              • Reliant Medical Group

                100 Front St. 14th Floor Worcester, MA 01608-1445

              • Reliant Medical Group

                123 summer street worcester, MA 01608

              • Reliant Medical Group

                370 Lunenburg St. Fitchburg, MA 01420

              Headquarters
              5 Neponset St, Worcester, MA 01606
              Email this Business
              BBB File Opened:
              11/30/1992
              Years in Business:
              94
              Business Started:
              9/23/1929
              Business Started Locally:
              1/1/1929
              Alternate Business Name
              • InStyle Optical
              • ReadyMED
              • Precision Medical Imaging
              • SEE New England
              • New England Scope
              Contact Information

              Principal

              • Ms. Linda Coccola, Director of Marketing

              Customer Contact

              • Ms. Linda Coccola, Director of Marketing
              • Mr. Leon Josephs, CEO
              Additional Contact Information

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/24/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              The reliant medical group as a whole has repeatedly made errors with scheduling. These errors have affected my work schedule significantly, and my employer is beyond aggravated with how many appointments and cancellations I have had due to scheduling errors on their end. Here is a further breakdown:- Reliant medical group as a whole is to blame - Reliant radiology department scheduled me 3 times in error - and I went through extensive hours and hours long pre-authorization processes to get insurance approval - only to then be contacted by Reliant again informing me of the error. This has wasted over 20 hours of my time over the past two weeks during my working/business hours.- Reliant radiology has also rescheduled me, without my permission, to times and days that I cannot do twice in connection to the 3 errors.- Reliant behavioral therapy has scheduled me 3 times in error as well - and have wasted the same amount of my time with insurance pre-authorization only for the therapists and psychiatrists I am being routed to to inform me they either do not accept my insurance of they do not specialize in the areas of behavioral health that I need.
              Read More
              Read 1 More Complaints

              Customer Reviews

              9 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Qin S

              06/06/2024

              Really bad experience! I had a procedure done elsewhere, and the report indicated that I needed further examination via ultrasound. Reliant Medical Group did not order the ultrasound; instead, they ordered the same procedure I had already undergone. After the procedure, I requested the ultrasound again, but they did not order it and mistakenly scheduled the same procedure once more. I nearly underwent the same procedure three times. This resulted in significant delays and numerous errors. Last month, Reliant said they would investigate the duplicated procedure, but instead of receiving the investigation results, I got a text from a debt collector. They are untrustworthy, focused solely on profit, and lack professionalism.

              Reliant Medical Group Response

              06/10/2024

              Reliant cannot discuss patient care due to privacy regulations but always encourages patients to discuss their concerns with us directly.
              Read 8 More Customer Reviews

              Local BBB

              BBB Serving Central and Western MA and Northeastern CT

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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