ComplaintsforC & E Autobody & Auto Sales
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/04/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Purchased a car in June and under warranty was to repair issues if the car didn't pass inspection. Returned in July for a repair which due to the shops fault had to stay an extra day in a hotel. Was told they would cover the extra expense. Have said in writing the check was sent and never received it nor do they respond to any attempts at communication.Business response
08/21/2023
BBB spoke to the business and confirmed, that as a courtesy, they did send a check out last week to the consumer to cover his hotel stay.Customer response
08/25/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.Small claims court case is still open since there are some repairs that were done by C&E Auto that did not last and are being looked at by a local ***** dealer.
Sincerely,
*******************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.