ComplaintsforSoiunt
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/09/2023
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
I would like a refund I never received my iced makerInitial Complaint
10/05/2022
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
I ordered a deer stand from this website May 17, 2022. They sent me a plastic infant's shirt. I emailed them and they said they would send the right product. 6 weeks later, no deer stand. I emailed them and they said it was lost in transit. They said they would send me another one. 4 weeks after that, no deer stand. I emailed them and they said again it was lost in transit and they wanted to send it again. I advised I wanted a refund. They wanted to keep some of the money for their expenses. I refused and they said they would issue refund. 2 emails and 5 weeks later, I still do not have my refund. This company is a scam! Their phone number is disconnected and the address shows a residence on google street view.Initial Complaint
08/29/2022
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
I ordered a solar pool skimmer from SOIUNT Co. In Worcseter, Ma on July 28, 2022 in the amount of $76.59 Order # *****. I did not receive my item, there phone is out of service and they did not respond to my email. Any help in this matter we be greatly appreciated. Thank -You ***************************Initial Complaint
07/08/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I purchased two 25LB Cylinder New Factory Sealed refrigerants on 06/20/2022. I have tried to contact them on the status by email and got no answer. Phone number listed for company is incorrect.Initial Complaint
06/30/2022
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
I ordered a bike from this company and received an oven mitt from *****Initial Complaint
06/07/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I have emailed Soiunt three times just to check the status of an order that I made in early May. I haven't received any information. The phone number on the site does not work. When called a message plays " Your call cannot be completed".
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Customer Complaints Summary
6 total complaints in the last 3 years.
0 complaints closed in the last 12 months.