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Find a Location

Garabedian Plumbing and Heating has 1 locations, listed below.

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    Business ProfileforGarabedian Plumbing and Heating

    Plumbing and Heating
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/6/2020

    Years in Business: 108

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers

    Business Details

    Location of This Business
    208 Austin Street, Worcester, MA 01609-2906
    BBB File Opened:
    11/2/2006
    Years in Business:
    108
    Business Started:
    1/1/1916
    Business Incorporated:
    11/27/1985
    Accredited Since:
    11/6/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 1538 for this business, issued by Division of Professional Licensure. The expiration date of this license is 5/1/2026.

    These agencies may include:

    Division of Professional Licensure

    239 Causeway Street

    Boston MA 02114

    (617) 727-7406

    https://www.mass.gov/dpl/boards.htm

    BBB records show a license number of 17548 for this business, issued by Division of Professional Licensure. The expiration date of this license is 5/1/2026.

    These agencies may include:

    Division of Professional Licensure

    239 Causeway Street

    Boston MA 02114

    (617) 727-7406

    https://www.mass.gov/dpl/boards.htm

    BBB records show a license number of 8875 for this business, issued by Division of Professional Licensure. The expiration date of this license is 5/1/2026.

    These agencies may include:

    Division of Professional Licensure

    239 Causeway Street

    Boston MA 02114

    (617) 727-7406

    https://www.mass.gov/dpl/boards.htm

    BBB records show a license number of SC-004303 for this business, issued by Massachusetts Department of Public Safety and Inspections. The expiration date of this license is 9/14/2025.

    These agencies may include:

    Massachusetts Department of Public Safety and Inspections

    1000 Washington St, Suite 710

    Boston MA 02118

    (617) 727-3200

    https://www.mass.gov/orgs/office-of-public-safety-and-inspections

    BBB records show a license number of PM-012598 for this business, issued by Massachusetts Department of Public Safety and Inspections. The expiration date of this license is 9/14/2024.

    These agencies may include:

    Massachusetts Department of Public Safety and Inspections

    1000 Washington St, Suite 710

    Boston MA 02118

    (617) 727-3200

    https://www.mass.gov/orgs/office-of-public-safety-and-inspections

    BBB records show a license number of RC-002310 for this business, issued by Massachusetts Department of Public Safety and Inspections. The expiration date of this license is 9/14/2025.

    These agencies may include:

    Massachusetts Department of Public Safety and Inspections

    1000 Washington St, Suite 710

    Boston MA 02118

    (617) 727-3200

    https://www.mass.gov/orgs/office-of-public-safety-and-inspections

    Type of Entity:
    Corporation
    Alternate Business Name
    • Peter Garabedian Plumbing & Heating, Inc.
    Business Management
    • Mr. Peter Garabedian, President
    • Ms. Cynthia Garabedian
    Contact Information

    Principal

    • Mr. Peter Garabedian, President

    Customer Contact

    • Mr. Peter Garabedian, President
    • Ms. Cynthia Garabedian
    Additional Contact Information

    Fax Numbers

    • (508) 755-7572
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/27/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    My contractor contacted them and was told they charge $150 an hour. After that I talked to them set up an appointment, also they said they charge $150 an hour plus 15 minute for travel time.The technician came and replaced the sink and the toilet in the bathroom Also, installed the sink drain in the kitchen and after he did the work, he said that the stove wont go all the way back to the wall because the gas pipe was on the way and needs to be replaced. I said I am not going to do so thinking in mind ( he is telling this after he finished the work $$)So he called the office and was told not to Touch the gas pipe and just rap up the work.He handed me a bill of $665 which Was more than the hours he spent in my apartment added to travel time, but I gave him a check. Then the office called me and said that the technician forgot to charge me for the permit which is another $135. I Paid.The inspector came with **** and said we have to redo the sink pipe and install a new gas pipe to the stove. I talk to **** and said can you please give me a break and a rough verbal estimate so I plan where to get the money from, he said around $700 I said why this is your technician mistake, you dont tell me that I need to replace some thing after you install it He said he will see what he can do.The technician came back, this time he installed a new gas pipe to the stove, a new drain pipe for the kitchen sink and installed a spout in the bathroom tub.He was there for 2 1/2 hours, he handed me a bill of $683. From 9am until 11:15am, how is that making since?He said he had to stop by the store to pick up parts for me!! I paid it too. The new stove arrived, needs to be hooked up, he was there for 40 minutes, gave me a bill of $154 and another permit fee off $135.I didnt pay.I received a bill $285.Called the office saying I need a copy of all permits and the store receipt.Tow days later I received a fixed bill to the permit. They way over charged me
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Michael D

    5 stars

    06/15/2024

    I have used Garabedian to replace a hot water heater, as well as a very large job to replace old water supply lines and corroded cast iron drain pipes and drain stack. I have always had good experiences with the pricing and response time.

    Local BBB

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