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          Greendale Auto Mall Inc has 1 locations, listed below.

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            Business ProfileGreendale Auto Mall Inc

            Used Car Dealers
            BBB accredited business

            Contact Information

            88 W Boylston St

            Worcester, MA 01606-2824

            Visit Website
            Email this Business
            (508) 852-4000

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            Customer Reviews

            5/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/18/2023

            Years in Business: 2

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            According to the information provided by Greendale Auto Mall they specialize in selling used autos.  The business services include but are not limited to selling many different models of used cars, pickup trucks, vans, and SUVs.  They also offer auto financing options.

            Business Details

            Location of This Business
            88 W Boylston St, Worcester, MA 01606-2824
            Email this Business
            BBB File Opened:
            4/18/2023
            Years in Business:
            2
            Business Started:
            10/28/2021
            Business Incorporated:
            10/28/2021
            Accredited Since:
            4/18/2023
            Type of Entity:
            Corporation
            Business Management
            • Mr. Douglas Oliveira, Owner
            Contact Information

            Principal

            • Mr. Douglas Oliveira, Owner

            Customer Contact

            • Mr. Douglas Oliveira, Owner
            Additional Contact Information

            Fax Numbers

            • (508) 796-5101
              Other Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a used car

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/18/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            In July, I purchased a car from Greendale Auto (**** ****** *****). The car seemed to drive well and on the 32nd day (8/9) the radiator support fell off and transmission fluid started leaking. I ordered the part and Greendale auto made the repairs. Within a week I had to return it because there was still a leak coming from the oil pan. The following week, I started to notice a strong vibration and hearing noises from the back while accelerating. I brought it back to Greendale, the owner Douglas test drove the car and said it sound fine but either way my warranty was expired and he said we only cover transmission or engine issues anyways. The next day, the sounds get worse. I had my mechanic do a thorough check, he saw there were parts on the ****** ***** that were not properly installed (forced on). My transmission is also starting to go. There are videos and pictures of the damage and hoses still leaking. I have an exhaust leak. My mechanic is currently replacing my calipers and had a hard time taking it out, it was so warped.
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Mirjana G.

            04/26/2023

            Awesome cars, great dealership!!! Staff is so nice and helpful!!

            Local BBB

            BBB Serving Central and Western MA and Northeastern CT

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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