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Atlantic Cruising Yachts has 1 locations, listed below.

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    Business ProfileforAtlantic Cruising Yachts

    Boats

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    312 Third St Ste 102, Annapolis, MD 21403
    BBB File Opened:
    8/31/2018
    Contact Information

    Principal

    • Eric Smith, President

    Customer Contact

    • Eric Smith, President
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/23/2022

    Complaint Type:
    Billing Issues
    Status:
    Answered
    The last of August I purchased a My4s Yacht from David ******* which is the representative of Atlantic cruising yachts Saint Petersburg Florida. In the process you take the boat to do a survey the boat was in Miami, when we were out on the survey the generator quit working after 45 minutes. I made the four hour trip back to Saint Petersburg while David assured me that when I picked Up the yacht to drive it around south end of the Keys and back around to Saint Petersburg that the generator would be fixed and working ,verbally he told me that over the phone ,in order to move forward with the sale I need it to sign the papers accepting the boat, assuming the generator was fixed as he told me it was. When I drove the four hours to pick it up at this time the boat was in Fort Lauderdale I brought with my wife and two other people to go with me to bring it all the way around south in the Keys. After 45 Minutes The generator quit working again. it being a hot week coming up we, went back to the dock and asked for the generator be fixed. David assured me that it was fixed he took off and could not be reached by phone and a gentleman named Paul I was told was my go-to guy there in Fort Lauderdale. Paul was in the hospital and actually could be reached a little bit and was helpful. But in the meantime, they called a couple mechanics to repair the generator that they supposedly already fixed or at least David told me that they had repaired it already. When it was done it worked great and we went ahead and finished our trip over the next seven days. A couple weeks later they sent me a bill for repairing the generator that they told me they had already fixed and told me that I had signed off on it and presented me with a document where I signed and accepted the boat. The boat was in Fort Lauderdale David assured me that he had it fixed I am in Saint Petersburg Florida I had no choice but to sign off on it. I was presented with a threat to sue me over the $435 to repair it.
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