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Find a Location

Open Arms Home and Board Care LLC has 1 locations, listed below.

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    Business ProfileforOpen Arms Home and Board Care LLC

    Adult Care

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    115 W Hilltop Rd, Baltimore, MD 21225-2638
    BBB File Opened:
    4/11/2018
    Years in Business:
    12
    Business Started:
    3/26/2012
    Type of Entity:
    Sole Proprietorship
    Contact Information

    Principal

    • Ms. Deborah Adams, Owner

    Customer Contact

    • Ms. Deborah Adams, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/27/2021

    Complaint Type:
    Order Issues
    Status:
    BBB unable to locate business
    I met with Deborah ***** to make payment and arrangements for my mother to come stay at her assisted living facility, I gave Debbie 2400.00 in certified funds on April 12 with the expectation that she would be coming to live there on April 13. I signed all the paper work, and my mom was to sign after me, ratifying the contract. However on April 13, Debbie called to tell me she couldn't take my mother and I needed to come pick up her stuff. I came and picked her stuff with my son in-law the following day, however she wouldn't give me my money back. We left thinking we had all of her items, but when we returned home we found that she had kept my mother RX's, canes and other items. I returned that Saturday on April 17 to pick up the remaining items and had to contact the police because the items weren't on the porch as promised. The police came and she brought out the missing items along with a check for half or the $2400.00. The check bounced. The following Thursday Debbie called to say she would except my mother, that was April 22. I refused due to the poor treatment we had received. Also all my mothers mail was left in the rain and disposed of. She couldn't even take are of mail. I have filed several Civil services to meet her in court, but she tells the Sherriff's people she has moved. They didn't know that they were speaking with Debbie. She is the owner of Open Arms and runs the Assisted Living out of her own house, which Legal aide assisted me with to help get her into court. My mother never signed her portion of the contract, which I still can't get a copy off. I have filed to have her served in the District Court, 4 times, and she ducks out on them, or speaks with them, stating she has moved, when she is the one speaking with them. My mother has passed and I want my money back along with all the fees paid to the court for trying to serve her.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Vicki O.

    1 star

    10/27/2021

    This woman is not a caregiver, she is a thief.

    Local BBB

    BBB of Greater Maryland

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