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ComplaintsforLa Familia Auto Mechanic, LLC
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Complaint Details
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Initial Complaint
12/13/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 12-10-22 I took my car to this place just to get a fuel pump put on. My **** Chrysler Pacific didn't have any problems with the muffler or the Converter. My car didn't make any noise at all. When I pick my car up on 12-12-22 the mechanic is going to tell me that my muffler is rusted, I need a new converter,. He never said anything about how my car is making a loud noise. I went in and paid my bill. She didn't say anything at all either. I left not even five minutes after I left my car was making a loud noise. I called this place back, she's going to tell me that you know you need a muffler because it is rusted. I told her my car didn't make any noise when I took it to your shop, why does it make noise now. She's going to say bring it back to the shop. When I took it back to the shop, the mechanic is going to say, I need to weld my muffler, or I need to get a new muffler. I let them know that my car didn't make any noise before. Why is it making it now. I asked them if they took my muffler down, he's going to say no they did not touch my muffler. The only thing they touch was my gas tank. I said, so why is my car making all this noise now, and for them to get to the part that they need it they had to take down my muffler. I watch so many videos on it on how to do it. You have to take down my muffler. They mess my car up and didn't want to fix it. Also, they're going to tell me that they found a red rag tide under my gas tank. I told her the last time my car was in the shop was with you guys. so why did you or them tied the red rag on my car. She's going to laugh it off like it was funny. It's not funny at all, I will not be taking any of my cars here anymore.I paid $195.57 just for them to mess my car up. This isn't right
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.