ComplaintsforMess in a Bottle
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Complaint Details
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Initial Complaint
11/23/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I ordered some items back in September and due the company not requesting a signature for the items received my package was stolen from my apt complex. Customer service told me once they were paid by the postal office I would receive another package with signature required as I requested. My order was shipped in multiple packages weeks later and some how my jacket order came in the wrong size. I contacted customer service again which I was told the jacket runs big and it should fit regardless of the size I ordered. When I differed with customer service they have yet to write me as of yet. Now I am stuck with a jacket that is way to small.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.