ComplaintsforReprise Recovery Center LLC
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Complaint Details
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Initial Complaint
08/07/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
My name is ******* ******** and I had been in Reprise Recovery Center for a month before this incident took place. I started work August 4, 2022. We are randomly given urine tests to make sure we are not using drugs because this is a program of recovery. When I came home from work on August 4, I was immediately given a ***** test by the employee Brian ******. I completed the test and Mr ****** informed me that all tests were negative- meaning I had not used any substance. My roommate was also there as a witness to corroborate this. When I came home from work the following day, My G***** informed me that "oh nevermind, the test was positive". My ****** had let the test sit out over 15 hours. I immediately needed to talk to a supervisor. Brian ****** lied to his manager stating he never told me my test was negative. Mr ****** was very hostile as I was explaining my story. He is about 6'4 120lbs. He stood in my face and put his hands very close to me. I was very threatened and scared by this being that I had done nothing wrong. Mr ***** and the entire staff need to be held accountable. People's lives are at stake. People like him that work there can lie anytime they want and put someone on the street. Please hold Mr ****** and the entire staff accountable. Thank youBusiness response
08/31/2022
Business Response /* (1000, 5, 2022/08/16) */ Good afternoon. As a medical facility, we can not confirm or deny that we have services anyone by that name. Any information would require release of information forms filled out due to HIPPA. Business Response /* (1000, 8, 2022/08/16) */ Business supplied email: **********@repriserc.com Use this address for any contact with the Better Business Bureau
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.