![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforAdam AJ Home Improvement LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/06/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
We paid $1,300 to have our home painted and per the contract we agreed that touch ups would be done within a week of final payment. The business owner agreed to come on 3/3 to finish the required touch up areas and failed to show and has blocked my husband and I phoned numbers to contact him.Business response
03/08/2023
I have not responded or show up because my phone screen was broken and i didn't memorize the address and can't reach there if i dont have navigation. the phone was at the phone repair shop, i haven't blocked their numbers, also when i just got my phone fixed i reached out and called her husband ***** , we have rescheduled for next Wednesday morning. Also that wasn't the first time to work for them.
Please let me know if you need any other proof or if you have any questions
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.