Business ProfileforBraiding House

I went to this braid salon on 29 June after discovering their business. Since I'm new to the area, trying this business was strictly trail and error. I got my hair braided by two braiders, the first one was very aggressive and complained of my hair being too short and charged me a higher price. The second braider was extremely kind and gentle while braidings my hair. I had to mention to the braider with the aggressive personality that she was braiding my hair too tight and I could literally hear tearing of my hair. Long story short, I have not sleep in two days because I am in the worst excruciating pain and will need to remove the braids immediately. Secondly, the synthetic hair that was used is causing my face and scalp to break out with pimples. Some people have sensitive scalps and I have edges and healthly hair that I would love to keep. I have never been in so much pain and I have had surgery 3 times and the way my scalp feels is worse and uncomparable. In addition, their were other braiders arguing with the boss over the phone on speaker for everyone to hear. Unprofessionalism is an understatement. I want my $280 refunded. I had braids that I removed a day prior to going to this place and I did not experience such pain nor have I in the past. I am filing this at 3am because I am in pain!