ComplaintsforPark West Medical Center
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Complaint Details
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Initial Complaint
01/18/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
As someone who works in customer service their staff is very ignorant and rude. They try to belittle you on the phone and will talk trash about you if they have a problem with you. I get the same rude ass old woman every time I call. Numerous times she cut me off and I told her she was rude and she replied “No you are”. Then her coworker was complaining about a call she just had and the woman I was making my appointment with said “At least you don’t have this call”. I’m honestly just ready to change doctors for me and my child because I don’t want to deal with rude and ratchet behavior every time I make an appointment. I’ve made over hundreds of doctors appointments and have never experienced anything like this. For someone to talk about me as I am listening I WANT TO SPEAK WITH A SUPERVISOR
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.