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Find a Location

Amazing Heating & Air Conditioning, Inc. has 1 locations, listed below.

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    Business ProfileforAmazing Heating & Air Conditioning, Inc.

    Heating and Air Conditioning
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/22/2009

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    2630 Georgetown Rd, Baltimore, MD 21230-1302
    BBB File Opened:
    1/24/2007
    Years in Business:
    18
    Business Started:
    1/20/2006
    Business Started Locally:
    1/20/2006
    Business Incorporated:
    1/20/2006
    Accredited Since:
    9/22/2009
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Amazing Heating and Air Inc.
    Hours of Operation

    Primary

    M:
    8:00 AM - 6:00 PM
    T:
    8:00 AM - 6:00 PM
    W:
    8:00 AM - 6:00 PM
    Th:
    8:00 AM - 6:00 PM
    F:
    8:00 AM - 6:00 PM
    Sa:
    8:00 AM - 6:00 PM
    Su:
    8:00 AM - 6:00 PM
    Business Management
    • Mr. Andrew Fitzhugh Sr, President
    Contact Information

    Principal

    • Mr. Andrew Fitzhugh Sr, President

    Customer Contact

    • Mr. Andrew Fitzhugh Sr, President
    Additional Contact Information

    Fax Numbers

    • (410) 685-0384
      Primary Fax

    Phone Numbers

    Website Addresses

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/09/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    My furnace stopped working probably due to a fuse being blown after I changed the thermostat. The technician who came to see my equipment agreed that it was likely a fuse as I had pushed some extra wires that did not have a corresponding connection on the new thermostat into the wiring slot. He said I will need to get a new motherboard and another thermostat since he was sure my thermostat was not compatible with my furnace. I did not believe that but I agreed because I needed to get my furnace fixed. They promised to call once the part was in but I had to call to remind them. The finally came in after 4 days with the motherboard and got the new thermostat and came back to fix the furnace. After tinkering around for several hours the and changing both parts the system is still not working probably because they were wrong or may have damaged something else. I checked on the cost the thermostat online and their cost which the claim included installation which usually takes about 15 mins was 3 - 8 times what is cost from other sellers. They could not repair my furnace and are telling me I need to get a refrigerant and do a leak check. I told the technician I could not do any further work to which he said he could not fix my furnace without adding refrigerant and I will need to do leak check before that further doubling initial estimate. At this time my home is still cold and they have charged my card $1348. Their ecobee3 lite cost $509 whilst BG$ had one for $74 and the most expensive one online is $159.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sherrie S

    1 star

    07/05/2024

    We were overcharged at a vulnerable time! *** will no longer put coolant in our system. We knew what the issue was and asked for 2 lbs of coolant to be added. The price was $780. I find this to be outrageous. We know that the unit we have is not going to last beyond the next year or so. I feel the vendor has overcharged because they can. When I called, all the Customer Service Rep could say that I need to know it is very expensive.

    Local BBB

    BBB of Greater Maryland

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