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Find a Location

Balance Point Wellness, LLC. has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Balance Point Wellness, LLC.

      5820 York Rd STE 201 Baltimore, MD 21212-3620

    • Balance Point Wellness, LLC.

      11350 McCormick Rd Suite 800 Hunt Valley, MD 21031

    • Balance Point Wellness, LLC.

      2015 Emmorton Rd #201 Bel Air, MD 21015

    • Balance Point Wellness, LLC.

      7658 Belair Road Nottingham, MD 21236

    • Balance Point Wellness, LLC.

      212 W Main St #303 Salisbury, MD 21801

    Business ProfileforBalance Point Wellness, LLC.

    Mental Health Services
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Balance Point Wellness, LLC. has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Balance Point Wellness, LLC.

        5820 York Rd STE 201 Baltimore, MD 21212-3620

      • Balance Point Wellness, LLC.

        11350 McCormick Rd Suite 800 Hunt Valley, MD 21031

      • Balance Point Wellness, LLC.

        2015 Emmorton Rd #201 Bel Air, MD 21015

      • Balance Point Wellness, LLC.

        7658 Belair Road Nottingham, MD 21236

      • Balance Point Wellness, LLC.

        212 W Main St #303 Salisbury, MD 21801

      Location of This Business
      5820 York Rd STE 201, Baltimore, MD 21212-3620
      BBB File Opened:
      4/27/2017
      Years in Business:
      10
      Business Started:
      1/9/2014
      Business Management
      • Mr. Thomas C. Cook Jr., CEO
      Contact Information

      Principal

      • Mr. Thomas C. Cook Jr., CEO

      Customer Contact

      • Mr. Thomas C. Cook Jr., CEO

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/14/2021

      Complaint Type:
      Customer Service Issues
      Status:
      Answered
      I was in the Hospital twice for ********** ****** i told Doctor Kamau ******* about my condition. He continued to prescribe me ********** even though it is on a list of medications that worsen symptoms. I trusted Dr ******* to do his due diligence and he did not. When i called the office to talk to him about getting off the drug he had his assistant tell me all medication changes will be addressed at the next visit which is not for 8 weeks.. Unacceptable. Is this how balance point conducts it's business? i have been waiting for hours for someone to me and no one will advise how to wean off this drug. Now i have to google it and figure it out on my own. So disappointing.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Hannah F

      1 star

      08/12/2023

      My wife’s psychiatrist, Anissa ******* ABANDONED her during her time of severe crisis, even hanging up on her during her crisis. Do not think this was some type of technical difficulty it was on purpose. Also might I add that through Anissa and her staffs complete and total INCOMPETENCE my wife —who has a multitude of antidepressant and sleeping medication dependent mental illnesses— was left without her *********** *********** ********** for almost a full week. Calling the office everyday but our request for her prescription to be sent to the pharmacy fell on deaf ears. Not only were the staff completely useless when we spoke to them, towards the end of our experience with them. They refused to answer our phone calls, which left us calling them on the upwards to nearly ten times a day with no answer and NO RETURNED phone call. I will admit, I got frustrated at their negligence of my partner —which through her into a mental spiral that completely devastated her mentally— and I was not the most kind to the office lady. However, when my wife’s psychiatrist FINALLY got into contact with her the first thing that incompetent cow said was that she was dropping my wife —who had done ABSOLUTELY NOTHING WRONG— from her practice. She did not refer us to any other psychiatrist she simply stuck her nose up at my wife as if she were not a patient in very delicate psychological condition. I don’t even know what else to say other than how disgusted I am by the way she was treated. Do not go to her! I am filing a formal complaint not only with the better business bureau but the board of psychiatry as well. She should not be able to practice when her methods of practice harm her patients. As I’ve stated a couple of times, please please please if you care about your mental health or the mental health of your loved one take your business elsewhere because I assure you, you will find nothing but neglect and abandonment here.

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