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Happy Teacup Home has locations, listed below.

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    ComplaintsforHappy Teacup Home

    Dog Breeders
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    Complaint Details

    Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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    Complaint Status
    Complaint Type
    • Complaint Type:
      Product Issues
      Status:
      Unanswered
      I contacted this site to purchase a toy Maltese dog. She quickly text message me with pictures of the dog Bella. The person was not close to me so she said they could ship for an extra 130.00 so dog 600.00 with a total of 730.00 I started to get skeptical a little so I called. No answer they responded shortly after that they were busy in the kitchen no call back. I stated that I called because I was worried about sending that amount she responded with pictures of a text from someone who received a dog yesterday, a crate that had airport stickers and a picture off a plan. I sent the money. The next morning she stated my dog would be delivered today at 1600 that I would receive confirmation from transportation. I received a tracking email. Once I responded with my information they stated the dog needed a thermal crate due to waether and covid I would have to send a deposit of 995.00 and all but 25 would be returned once crate was returned. I stated i was not comfortable with that I contacted seller they urged me to send money I stated I didn’t have it to send they then offered to cover half off deposit then I send them their money once dig was delivered. I stated I did not feel comfortable with that and asked for a refund no response from breeder. The fake transportation company even text me saying they we’re waiting for the deposit. This fake breeder took my money $730.00 with no intention of delivering a dog. No response back from either of them after requesting a refund
    • Complaint Type:
      Product Issues
      Status:
      Unresolved
      My daughter sent $600 as a deposit for a puppy in December of 2022. Instead of an actual puppy they sent a weirdly worded email that demanded $1000 as a deposit on a shipping crate. I looked up the shipping company they said they use and that company does not even transport dogs, let alone ask for deposits that large. There is no phone number to call and no response to email. They took her money and clearly they don't have any puppy to sell. The website seems legitimate but this place is a total scam.
    • Complaint Type:
      Billing Issues
      Status:
      Unanswered
      I sent $360.00 for a ***** deposit on 11/16/2022 via Zelle to ****** ***** ******* On 11/17/2022 **** ******* ************** services contacted me and requested $1000.00 for a crate to transport the puppy. I sent him 2 different transactions on 11/17/2022. The first one via Paypal at XXX XXX XXXX, and sent $519.79 The second one was via Zelle to ***** ***** - $500.00 dollars
    • Complaint Type:
      Billing Issues
      Status:
      Unanswered
      This company is saying they have Teacup puppies, take your money, then they have a fake transportation company company asking for more $$ for health insurance of puppy $995 and then crate $1250... I finally got smart when they asked for freight amount. This is a **** that plays on your emotions abs tugs on your heart. These people need to pay back what they stole!!

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